- Initial contract until 1st March 2027 with a possible extension
- Hourly Pay rate of $64.94/hour + super
- Working 38 hours per week
- Work arrangement: Hybrid (WFH + 3 days in Stirling office)

Purpose of the role:
The investigation officer will undertake receipt, assessment and investigation of notifications, complaints and concerns under the Education and Care Services National Law (ACT) (National Law), the Children and Young People Act 2008 (CYP Act), the Education Act 2004 (the Education Act) and Education Regulation 2005 (Education Regulations).

Key Accountabilities:

- Receive, assess, and investigate notifications, complaints and concerns made to ECRS and the Registrar pursuant to the National Law, the CYP Act, the Education Act and Education Regulations.
- Conduct investigations and registration reviews, interview relevant parties, draft witness statements and correspondence relevant to investigations.
- Document evidence in investigations of notifications, complaints and concerns in accordance with record management requirements.
- Provide comprehensive and sound reports and recommendations for Triage and Case Management committee and all corresponding compliance actions and outcomes.
- Demonstrate professional, proactive, accurate, effective, and confidential customer and regulatory focused services to wide range of internal and external stakeholders.
- Assist in the development and reviews of relevant policies and procedures.
- Provide leadership and support within a team regulatory environment.

Essential requirements:





- Demonstrated knowledge and understanding of applying legislation with reference to the Education and Care Services National Law (ACT), the Children and Young People Act 2008, the Education Act 2004, and all associated regulations.
- Experience in conducting investigations, monitoring activities in a regulatory framework, and analysing complex matters in an investigation framework.
- Well-developed written skills including the development of written reports, administrative decisions, statutory actions, and general correspondence.
- Ability to manage a diverse, high-volume caseload and the ability to plan and prioritise work to meet agreed deadlines and organisational requirements.
- Proficiency in technology and computer skills and the ability to learn operating systems efficiently and effectively.
- Certificate 4 or Diploma in Government Investigations (highly desirable), a relevant discipline or equivalent experience.
- A current driver’s licence.

If this sounds like you, please submit your resume by clicking the 'Apply Now'

About Easy Authoring:
Established in 2006, Easy Authoring helps job seekers find the right opportunity to match their skill set and aid career progression. We are the authorized suppliers to NSW, ACT, QLD, and the Federal government as well as multiple corporate organisations to provide contingent labor for various business functions including ICT, Project Management, Change Management, and Learning design along with a broad range of other business-focused positions.

📌 Investigation Officer X 2 (Canberra)
🏢 Easy Authoring
📍 Canberra