The GSC Trust is an established registered NDIS provider delivering Support Coordination and disability support services.

We are seeking an experienced and highly organised NDIS Administration & Compliance Officer to support our Support Coordination and Support Worker teams and help maintain accurate participant records, workforce compliance, quality systems and internal documentation.

This is a hands-on administrative and compliance role suited to someone who understands the NDIS environment, is comfortable following up outstanding matters and can take ownership of routine administrative processes.

Key Responsibilities

Participant Administration

- Prepare and maintain service agreements, consent forms and participant onboarding documentation

- Establish new participant files and ensure required documentation is complete and current

- Liaise with Support Coordinators regarding missing or outstanding documentation

Brevity & SharePoint Administration

- Maintain participant information and documentation in Brevity

- Update NDIS plan and funding information as required

- Create and maintain participant folders in SharePoint

- Upload and organise care plans, risk assessments, reports and other participant documentation

- Maintain consistent document control and filing practices

Workforce Compliance

- Maintain compliance records for employees and contractors, including NDIS Worker Screening, WWCC, First Aid, CPR, qualifications and mandatory training

- Monitor expiry dates and proactively follow up outstanding or expiring requirements

- Escalate compliance gaps to management where required

Quality Management & Audit Support

- Assist with the ongoing maintenance of GSC's Quality Management System, including Centro Assist





- Maintain relevant registers, including Continuous Improvement, incidents, complaints, risks and other compliance records

- Assist management with internal compliance reviews and preparation for NDIS audits

- Support implementation and documentation of policy and procedural updates

Team Administration

- Work closely with Support Coordinators and the Lead Support Worker to support participant and workforce administration

- Assist with general documentation, follow-ups and administrative processes

- Help identify gaps and opportunities to improve administrative and compliance systems

About You

You will ideally have:

- Previous experience within the NDIS or disability services sector

- Experience in NDIS administration, compliance, quality or provider operations

- Strong administrative and organisational skills

- Excellent attention to detail and document management skills

- Confidence following up staff and coordinating outstanding requirements

- Ability to manage competing priorities and work independently

- Good written and verbal communication skills

- Experience with NDIS CRM systems, SharePoint or similar systems would be advantageous

Experience in NDIS provider administration, compliance, or frontline disability services would be highly regarded.

Why Join GSC

- Established and supportive NDIS team

- Flexible part time arrangement

- Hybrid working arrangements following induction and training

- Opportunity to work across administration, compliance and quality systems

- Role with scope to improve systems and processes as GSC continues to develop

Please submit your resume and a brief cover letter outlining your relevant NDIS administration or compliance experience .

📌 NDIS Administration & Compliance Officer| Part-time | 15–20 hours per week (Moorabbin)
🏢 The GSC Trust
📍 Moorabbin