Job Title
: ICT
Customer Support
Salary
:
*K AUD
Location
Alice Springs, Northern Territory, Australia.
Tasks and Responsibilities:
·
determining software and
hardware requirements to provide solutions to problems
·
responding to inquiries about
software and hardware problems
·
adapting existing programs to
meet users' requirements
·
installing and downloading
appropriate software
·
ensuring effective use of
applications and equipment
·
implementing computer networks
·
designing and maintaining
websites
·
repairing and replacing
peripheral equipment such as terminals, printers and modems
·
may work in a call centre
Requirements
·
AQF Associate Degree,



Advanced
Diploma or Diploma
·
At least three years of
relevant experience and/or relevant vendor certification
·
Experience in telephone-based
IT Support/operations
·
Robust communication and
customer service skill
·
Relevant Industry
certifications would be highly regarded
·
Ability to resolve issues as
they arise and provide effective solutions
Perks
·
Employer Sponsored Visa.
·
Permanent Residency (PR)
pathway after 3 years of employment.

📌 Ict Customer Support Alice Springs
🏢 ACET Migration
📍 Alice Springs