HCF in Australia seeks a Retention Manager to drive customer retention initiatives across operational, digital, and frontline channels.
Reporting to the Head of Retention, Strategy & Operations, you will translate insights and strategy into practical actions that improve member outcomes and reduce churn.This highly cooperative role requires solid stakeholder management, delivery discipline and a deep understanding of retention drivers.
J-*-Ljbffr
📌 Retention & Growth Manager Flexible Work Sydney (Australia)
🏢 HCF
📍 Australia