Claims Service Coach & Capability Leader (Hybrid, RDO) (Victoria)

Claims Service Coach & Capability Leader (Hybrid, RDO) (Victoria)

10 Sep
|
Arthur J. Gallagher (Ajg
|
Victoria

10 Sep

Arthur J. Gallagher (Ajg

Victoria

Job Description

Gallagher Bassett in Australia seeks a Customer & Capability Specialist to monitor, influence and develop claims staff to deliver a high-quality service aligned with the GB Service Framework. You will guide teams to support injured workers' recovery and return to work, while ensuring effective staff guidance.

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You will coach staff on Workcover processes, monitor KPIs, and provide monthly reporting to management. A collaborative, outcomes-driven setting with hybrid work options awaits.

📌 Claims Service Coach & Capability Leader (Hybrid, RDO) (Victoria)
🏢 Arthur J. Gallagher (Ajg
📍 Victoria

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