Run the Office Behind a Brisbane Trade Business People Trust

CK Electrical, Solar & Air Conditioning (CKESA) | Coopers Plains, QLD

$75,000 to $85,000 + Super, dependent on experience

The Opportunity

CKESA has built its name in Brisbane electrical, solar and air conditioning on two things: turning up when we say we will, and doing the job right. Ten years in, 500 plus installs completed, and a 4.9 star rating that comes from clients who trust us enough to call us back and recommend us to family and friends. We run our own licensed crew on every job, no subcontractors, and we take real pride in the relationships that come from that consistency.

We're growing, and we need an experienced Senior Administration Manager who shares that same pride in doing things properly, someone who thinks a step ahead rather than just keeping pace with what's in front of them. You'll work directly with our Director of Operations, who's built CKESA's systems, HR and marketing from scratch and wants a genuine partner as the business scales.

If you want a role where your systems thinking and your people skills both matter, this is it.

What You'll Own

This is a customer service role as much as it is an admin one. You'll be the voice and the systems behind a business that's built on relationships, working closely with our tradies and apprentices, and giving our Director more time to focus on the tools and the bigger picture. Day to day, you'll be:

- The warm, reliable voice our clients hear first, whether they're calling for a quote, checking in on a job, or just want to know we've got it handled
- Running scheduling and job flow through Simpro for our team of licensed electricians and apprentices, keeping every client's experience as smooth as the work itself
- Looking ahead at the job pipeline to plan stock and materials and liaising with suppliers, so jobs run to schedule and clients get the reliability we're known for
- Supporting accounts payable, accounts receivable and payroll through Xero, and working closely with our external accountant around BAS, tax time and reporting
- Keeping on top of aged receivables and following up on outstanding invoices in a way that protects the relationship as much as the cash flow




- Being the calm, solutions focused voice when a job needs a bit of extra care, because that's often what turns a good client into a loyal one
- Coordinating apprentice training days and paperwork with TAFE and other registered training organisations
- Managing the admin side of our insurance work, liaising with insurers and assessors and keeping paperwork accurate for claims funded jobs
- Developing and documenting SOPs that make the business easier to run and easier to scale
- Keeping Simpro job records complete and accurate, so the team always has exactly what they need, right when they need it
- Partnering closely with our Director of Operations as a right hand in the business

What You Bring

- 5+ years' experience in a senior administration, office management or operations support role
- Simpro experience highly regarded. This will set you apart from other applicants
- Confidence with Xero, including AP/AR and payroll
- A genuine people person. You enjoy building relationships with clients, not just processing their jobs
- Comfortable having a firm but fair conversation when one's needed, always with the relationship in mind
- Forward thinking by nature. You look ahead at upcoming jobs and organise stock and materials in advance, and you bring that same instinct to how you think about the office more broadly
- You spot what needs doing and get on with it, rather than waiting to be asked
- A solutions focused approach. You try to sort things out yourself before they land on our Director's desk, and when something does need to go to him, you bring a recommendation along with it
- A clear communicator, proactive on the phone with clients and day to day with the team
- Organised, with the kind of attention to detail that keeps jobs running smoothly




- High professional standards and a positive attitude that lifts the whole team
- Experience in trades, construction or another field service industry is a strong advantage

What Success Looks Like

Six to twelve months in, you'll know you've nailed it when:

- Clients feel the same reliability on the phone with you as they do with our crew on site
- Current SOPs mean the next hire, admin or apprentice, ramps up in days rather than weeks
- Materials and stock are ready before a job starts, keeping the crew moving and the client impressed
- Job records are complete and ready to go, every time, without anyone needing to ask twice
- Clients keep coming back and keep referring their friends and family, because that's always been CKESA's real measure of success
- You've spotted at least one thing worth improving that nobody asked you to fix, and done something about it

Why CKESA

- Ten years of steady growth built on relationships, not advertising spend
- You're joining as we move from a solid trade business to a structured, scaling one, with real input into how that happens
- This role can grow into leading a larger admin and operations function as the business scales
- Work with the same faces every week: licensed electricians, refrigeration technicians and apprentices, not a rotating cast of subbies
- A forward thinking business by design, EV charging, smart home tech and battery storage are already part of what we do, not a future plan
- Led by a Director who's built the business's systems from scratch and knows what great admin support looks like
- Premium brand partnerships (Sigenergy, Panasonic, Mitsubishi Electric) and full licensing and accreditation across every service line

What's In It For You

- $75,000 to $85,000 + Super, dependent on experience
- Laptop and phone supplied
- A straightforward 9:00 am to 5:00 pm day, Monday to Friday
- Hybrid and versatile working arrangement on offer for the right person
- A supportive, close knit team where your ideas shape how things run
- Job security with a well established, growing local business based in Coopers Plains

*Only local to Brisbane applicants considered at this time.

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📌 SENIOR ADMINISTRATION MANAGER (Queensland)
🏢 CK Electrical, Solar and Air-Conditioning
📍 Queensland