10 Sep
|
Datacom
|
Elizabeth
Job Description
Datacom is seeking an experienced CX Technology Consultant to guide enterprise and government clients through CX and CCaaS transformation journeys. You will advise on AI-enabled contact centre solutions, across Genesys Cloud, NICE CXone, Twilio Flex, and Amazon Connect, and help translate business needs into scalable technical designs.
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You will engage stakeholders, develop strategic roadmaps, and implement AI-driven improvements to drive better customer outcomes and reduce cost to serve, while
📌 CX & CCaaS Transformation Consultant (Elizabeth)
🏢 Datacom
📍 Elizabeth