Job Description

FAST FOOD MANAGER y&d; Restaurant pty ltd Melbourne, VIC, AU

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FAST FOOD MANAGER

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Isshin Healthy Foods

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Employment Type: Full-Time

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Salary: $80,000 per annum + superannuation

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Isshin Healthy Foods is a Japanese takeaway restaurant located in Melbourne CBD, specialising in fresh sushi, bento boxes, donburi bowls and Japanese hot meals. We are seeking an experienced and capable Fast-Food Manager to oversee the day-to-day operations of our busy takeaway restaurant.

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The successful candidate will be responsible for organising and controlling restaurant operations, maintaining high service standards, supervising staff and ensuring the efficient delivery of food and customer services.

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Key Responsibilities

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- Oversee and coordinate the day-to-day operations of the restaurant to ensure efficient service and consistent operational standards.
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- Determine appropriate product mix, stock levels and service standards based on customer demand and business requirements.
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- Manage inventory levels, monitor stock usage and coordinate ordering of food, packaging and other supplies.
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- Manage supplier relationships and coordinate purchasing requirements.
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- Assist with implementing purchasing, pricing and promotional strategies to support the business's sales and profitability.
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- Promote the restaurant's products and services through appropriate marketing and promotional activities.
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- Supervise staff and coordinate daily work allocation to ensure smooth restaurant operations during busy trading periods.
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- Prepare staff rosters and manage staffing requirements in accordance with business needs.
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- Recruit, train,



supervise and support staff to maintain appropriate performance and service standards.
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- Monitor staff performance and provide guidance to improve productivity, customer service and operational efficiency.
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- Oversee customer service and respond to customer enquiries, feedback and complaints professionally.
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- Monitor sales, expenses and financial transactions and assist with budgeting and financial management.
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- Maintain accurate records relating to stock levels, purchasing, sales and financial transactions.
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- Ensure compliance with food safety, workplace health and safety and other relevant regulatory requirements.
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- Implement and monitor workplace safety procedures and ensure staff follow established safety practices.
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- Coordinate front-of-house and food service operations to maintain efficient workflow during peak trading periods.
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- Monitor food quality and presentation standards and ensure products and services are delivered consistently.
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- Assist with opening and closing procedures and ensure the premises are appropriately prepared for trading.
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- Identify operational issues and implement practical solutions to improve workflow, service efficiency and customer satisfaction.
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Essential Skills and Experience

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The successful candidate will have:

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- Relevant qualifications in Hospitality Management, Business Management, Retail Management or a related discipline; or equivalent relevant experience.
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- At least one year of relevant experience in hospitality, fast food, restaurant or retail management.
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- Demonstrated experience in staff supervision, training and rostering.
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- Experience in stock control, inventory management and supplier ordering.
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- Demonstrated understanding of restaurant operations and customer service.
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- Strong organisational, leadership and problem-solving skills.
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- Ability to work effectively in a fast-paced, high-volume food service workplace.
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- Understanding of food safety and workplace health and safety requirements.
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- Strong communication and interpersonal skills.
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- Ability to monitor operational performance, sales and expenses.
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- Proficiency in English is required; ability to communicate in other languages considered an advantage.
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- Hospitality Management or related qualification.
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- Commercial Cookery or Kitchen Management experience.
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- Experience working in a Japanese or Asian food service environment.
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- Experience with takeaway, delivery and online food-ordering operations.
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What We Offer

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- Salary of $80,000 per annum plus superannuation.
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- A managerial position with responsibility for day-to-day restaurant operations.
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- The opportunity to work in a fast-paced and customer-focused hospitality environment.
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- Professional development and the opportunity to contribute to the continued growth of the business.
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📌 Fast Food Manager (Victoria)
🏢 y&d Restaurant
📍 Victoria