Closes: 23 September 2026

Classification: Administrative Services Officer Class 5 Salary: $95,722 - $100,956 plus superannuation

Position No: 72223

Directorate: Justice and Community Safety

Advertised (Gazettal date): 09 September 2026

Contact Officer: Damian Holloway on [email protected] or (02) 6207 8128

Details: Are you passionate about delivering great customer service and thrive on solving complex workforce challenges? Do you enjoy communicating with people through phone, SMS, and email, finding solutions to tricky HR and rostering issues, and making a real difference every day? The ACT Fire and Rescue team is looking for a skilled human resource and rostering specialist to support our operational Services manage and coordinate their workforces.

This role requires you to build strong relationships, providing direct support to a front-line operational workforce. If you're organised, customer-focused, and enjoy working in a quick-paced environment where no two days are the same, we'd love to hear from you.

The successful applicant will play a key role in coordinating and managing complex workforce rostering requirements and undertaking system actions related to remuneration and benefits. This role has direct interactions with the Operational Management team to ensure appropriate staffing of operational rosters management of leave applications or change the location of work (Station changes) to ensure we are able to meet community expectations. You will possess excellent organisational, interpersonal and communication skills and will be self-motivated, demonstrate professional resilience and be an effective team member.





We are committed to creating an inclusive environment where people with diverse thoughts, lived experience, and perspectives can thrive and contribute their unique talents to the ACTPS and ACT community. We encourage Aboriginal and Torres Strait Islander people, people with disability, people with culturally and linguistically diverse backgrounds, veterans, younger and older workers, and people with diverse genders, sexes and sexualities to apply.

Eligibility/Other Requirements:

- There are no mandatory compliance or qualification requirements for this position, however, experience in rostering using computer-based programs such as UKG Pro will be highly regarded.
- To be eligible for permanent or temporary employment within the ACT Public Service (ACTPS) you must be an Australian citizen, a permanent resident or hold a valid work visa.
- If an officer no longer holds a visa that permits them to work in Australia, their employment with the ACT Public Service (ACTPS) will be terminated.
- This position requires a Class C unrestricted drivers’ licence.
- This position does not require a pre-employment medical.
- This position does not require a Working with Vulnerable People Check.

Notes:



This is a temporary position available immediately until 26 February 2027 with a possibility of extension up to 12 months and/or permanency. While the operational employees work 24/7, this role (P72223) is day work, office hours only (with flex time or overtime if/when appropriate). A Merit Pool will be established from this selection process and will be used to fill vacancies over the next 12 months. Selection may be based on application and referee reports only. How to Apply: Applicants should submit a response of no more than two-pages addressing the Professional/Technical Skills and Knowledge and the Behavioural Capabilities of the role, as described in the attached Position Description, together with your curriculum vitae and the contact details of two referees.

Applications should be submitted .

Note: Under the ACTPS employment framework you may be placed in another role where required for the efficient administration of the service.

Where an offer of employment is for a fixed-term period, any related temporary contracts within the Territory will be issued in compliance with the requirements and applicable exceptions outlined in the Fair Work Act.

The ACT public service is committed to closing the gap, underpinned by the belief that when Aboriginal and Torres Strait Islander people have a genuine say in the design and delivery of policies, programs and services that affect them, better life outcomes are achieved. More information can be found here ACT Closing the Gap Implementation Plan - ACT Government Transparency Portal.

Note

This is a temporary position available immediately until 26 February 2027 with a possibility of extension up to 12 months and/or permanency.

📌 ACT Fire and Rescue Workforce Support Officer | Full-time Temporary with a Possibility of Permanency (Canberra)
🏢 Act Government
📍 Canberra