? Join a brand-new forensic mental health service from day one

? Build your administration career in a growing specialist service

? Make a meaningful difference supporting patients, families and teams

Manage essential ward administration and help build a safe, recovery-focused forensic mental health service.

Employment Type: Permanent Part Time

Position Classification: Administration Officer Level 2

Remuneration: $34.93 - $36.09 per hour

Hours Per Week: 19

Location: Blacktown

Where you'll be working

Located at Budyari Gamada, Blacktown Hospital, you’ll join the new 20-bed Low Secure Forensic Mental Health Inpatient Unit, opening 13 October 2026. This is an exciting opportunity to become part of a contemporary service being established from the ground up, where your contribution will help shape the team culture, patient experience and day-to-day operations.

Working within Mental Health Services at Western Sydney Local Health District, you’ll be part of a diverse and cooperative multidisciplinary workforce committed to delivering high-quality, evidence-based care.

- Be part of a current specialist forensic mental health service and contribute from day one.
- Work alongside nursing, medical, allied health and administrative professionals in a multidisciplinary environment.
- Support a service focused on recovery-oriented, trauma-informed and consumer-centred care.
- Build strong working relationships across the Forensic Mental Health Network and Justice Health and Forensic Mental Health Network.
- Join a growing health district that values collaboration, innovation, education and research.

What You'll Be Doing As an Administration Officer Level 2 (Ward Clerk), you’ll provide reliable and responsive administrative support to the clinical team, helping the ward operate efficiently while ensuring patients,



visitors and staff receive a professional and welcoming service.

- Provide front-line customer service to patients, families, visitors and staff, responding to enquiries with professionalism and empathy.
- Maintain accurate patient information and records across iPIMS, SYNAPTIX and other electronic systems.
- Manage patient files, documentation, clothing, property and ward administrative processes in line with organisational requirements.
- Coordinate the delivery and collection of documents, pharmacy provisions, requisites and patient files to support effective ward operations.
- Work collaboratively with the Nurse/Unit Manager and wider team to prioritise competing demands, resolve day-to-day issues and maintain a high standard of service.

Ready to make your mark? This is more than an administration role. It’s an opportunity to help establish a new service, support a specialist clinical team and contribute to better outcomes for people experiencing complex mental health needs. If you’re organised, resilient, customer-focused and thrive in a busy environment where every day brings new challenges, we want to hear from you.

Join Western Sydney Local Health District and be part of building the future of forensic mental health care. Apply now and make a difference from day one.

How To Apply

Apply online by submitting your resume and addressing the criteria listed below by providing examples that demonstrate your ability before the closing date.





- Effective communication skills including accurate spelling, good comprehension, confidence in the spoken word and ability to deal confidently and courteously with people at all levels.
- Demonstrated experience in word processing, spreadsheet and database software.
- Strong organisational skills and ability to meet deadlines.
- Capacity to work under broad supervision and to undertake a diverse range of tasks as an effective member of a team in a high pressure, high volume work environment.
- Proven experience dealing with patients/Clients and their families/carers.

Requisition ID: REQ690178

Applications Close: 24th September 2026

Need more information ?

- Find out more about applying for this position.
- Review the detailed Position Description for insights into role requirements and criteria.
- Explore the selection process, employment checks, outcomes and notifications.
- For inquiries about the role, contact Arpita Khristi on [email protected]

People with disabilities who meet the selection criteria are encouraged to apply; and where required, WSLHD will implement reasonable adjustment consistent with industry standard. Aboriginal and/or Torres Strait Islander people are encouraged to apply.

Stepping

Up aims to assist Aboriginal job applicants by providing information about applying for roles in NSW Health organisations. For more information, please visit https://www.steppingup.health.nsw.gov.au/ . Blacktown hospital car parking allocation model is changing. There is a managed waitlist for parking for new staff commencing at Blacktown Hospital. This does not apply to staff with a disability parking permit. Please note: To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.

📌 Administration Officer Level 2 - Forensic Mental Health (Sydney)
🏢 Western Sydney Local Health District
📍 Sydney