- APS Level 4
- Canberra, ACT
- $84,828 - $90,720

About the Department of Education We contribute to Australia's economic prosperity and social wellbeing by creating opportunities and driving better outcomes through access to quality education and learning.

The Role The People, Parliamentary and Communications Division has several opportunities available for Administrative Support Officers (APS4). These opportunities include roles as a parliamentary officer within the Parliamentary, Audit and Risk Branch and an Executive Assistant within the People Branch.

While the roles share common administrative and coordination responsibilities, they provide distinct support in either a parliamentary coordination environment or an executive support environment.

As an Administrative Support Officer, you will demonstrate strong organisation and communication skills, with a customer service focus, to support various administrative functions within the Division.

Within the Parliamentary, Audit and Risk Branch, the Officer will support the efficient coordination of ministerial correspondence, parliamentary documentation, submissions, and question time briefs within the Parliamentary Document Management System (PDMS). The role also provides advice and assistance to departmental staff on parliamentary document management processes and requirements.

Within the People Branch, the Officer will provide high level administrative and executive support to the Assistant Secretary, ensuring the effective and productive operation of the branch. The role manages executive workflows, coordinates priorities and commitments, and serves as a key point of contact for internal and external stakeholders.

Duties and Responsibilities

As an Administrative Support Officer, you will be responsible for the following:





- Monitoring and actioning shared mailboxes, answering phone lines and taking relevant messages and actions items, tracking workflows, and flagging urgent or sensitive emails.
- Providing administrative and coordination support, including printing and packaging hard copy meeting packages and briefs for the Executive and Minister’s Officers, and organising meetings and events.
- Assisting with the tracking and quality assurance of correspondence, briefs and submissions, ensuring compliance with departmental standards.
- Preparing correspondence, minutes and other written material.
- Supporting team members to deliver high-quality outcomes in a dynamic environment.
- Managing record keeping processes using departmental systems such as PDMS, in accordance with departmental processes.

In addition, roles within the Parliamentary, Audit and Risk Branch, will also be responsible for:
- Coordinating the tracking, workflow management and quality assurance of parliamentary documents, correspondence, briefs and submissions.
- Assisting with the preparation and distribution of ministerial and parliamentary documentation.
- Monitoring timeframes and ensure compliance with parliamentary document management requirements.
- Providing administrative support for PDMS users, delivering accurate advice, guidance and assistance for moderately complex enquiries.

In addition, roles within the People Branch, will also be responsible for:




- Managing the Assistant Secretary's diary, inbox and workflow priorities.
- Organising and booking travel where required and undertake relevant financial approval processes, under direction.
- Providing additional support for the branch as required, including property needs, support for Committees and coordination of branch events.

How to Apply To apply for this position, please submit your application in our online recruitment system. You will need to:

- Provide a summary (no more than 500 words) that outlines your skills, knowledge, and experience and why you should be considered for this vacancy. You should take into consideration the position overview (including any detailed position specific requirements) when drafting your response. Where possible include specific relevant examples of your work.
- Upload your Resume
- Provide contact details for 2 Referees.

The APS work level standards are structured to clearly differentiate between the work expected (i.e. responsibilities and duties) at each classification level. We encourage you to review these when writing your application.

Eligibility

Citizenship - to be eligible for employment with the Department, you must be an Australian Citizen or, in limited circumstances, in the process of obtaining it.

Security Clearance - our successful candidate is required to hold, or have the ability to obtain, and maintain a Negative Vetting 1 security clearance.

Please refer to the Job Information Pack for more information about the role.

How to apply for jobs in the Australian Public Service (APSC Guide) Opens in new window

Privacy Statement - Application Form Opens in new window

Job Information Pack Opens in new window

Job Information Pack Opens in new window

📌 Administrative Support Officers (Canberra)
🏢 Australian Government
📍 Canberra