About the Role

You will be the first point of contact for patients and practitioners, helping ensure the clinic operates smoothly and professionally.

We are looking for someone who is approachable, organised, confident on the phone and able to work independently.

Key Responsibilities

- Welcoming patients in a friendly and qualified manner
- Managing front-desk reception and patient enquiries
- Answering and making phone calls confidently
- Booking and confirming patient appointments
- Processing payments and health insurance claims
- Using Cliniko for bookings, patient management and administration
- Using HICAPS and processing private health insurance rebates
- Assisting with Medicare rebates and claiming processes
- Supporting practitioners with their day-to-day requirements




- Ensuring treatment rooms are clean, organised and ready for the following day
- Checking and providing supplies to practitioners when required
- Assisting with general clinic administration
- Maintaining a welcoming, organised and professional clinic environment
- Assisting with occasional social media posts and updates for the clinic's audience
- Helping with other reasonable day-to-day clinic tasks as required

Pay: $33.71 per hour Expected hours: 6.0 – 10.0 per week

Experience

- Medical receptionist: 1 year (Required)

Work Authorisation:
- Australia (Required)

Work Location: In person

📌 Allied Health Clinic Receptionist (Keilor)
🏢 Allied Care Hub
📍 Keilor