Looking for a scheduling role where your experience is valued?

MYLO is looking for an experienced Bookings & Scheduling team member to join our small, close-knit team at our Eagle Farm office. This is an opportunity to bring your existing scheduling, administration and customer service experience into a role where you can take ownership, solve problems and make a real difference to how our team operates each day.

MYLO started in Victoria and has grown to operate across VIC, NSW, SA and QLD. We provide safety compliance, property maintenance and home modification services across Australia.

A large part of our Queensland operation involves smoke alarm inspections, installations and maintenance. Our work helps protect families, tenants and property owners by ensuring homes have properly maintained and compliant smoke alarms.

What will you be doing?

You'll work closely with our Team Leader, technicians, electricians, Property Managers and tenants to coordinate daily operations and ensure our technicians have well-planned and achievable runs.

Your day will involve

- Planning and coordinating technician and electrician schedules
- Allocating jobs based on geographical areas and technician availability
- Liaising with Property Managers by phone and email to arrange appointments
- Contacting tenants to organise inspections and manage appointment changes
- Using Google Maps to plan efficient travel between properties
- Supporting technicians on the road with booking enquiries and schedule changes
- Resolving booking difficulties and making adjustments when priorities change
- Adding urgent or additional jobs to technician runs when required
- Maintaining accurate booking information and spreadsheets
- Working within our CRM, Salesforce
- Working with the wider team to keep the day's operations running smoothly

What we're looking for

We're looking for someone who knows scheduling and enjoys it.



You will ideally have experience in scheduling, rostering, dispatch, coordination or a similar role, along with strong administration and customer service skills.

You'll be someone who

- Enjoys planning and organising
- Can confidently manage competing priorities
- Is comfortable making decisions and solving problems
- Has excellent attention to detail
- Communicates well with customers, Property Managers and technicians
- Can work independently while contributing to a close-knit team
- Has a positive understanding of Brisbane and Queensland suburbs and travel distances
- Is confident using Microsoft Office and Excel
- Has experience with a CRM such as Salesforce, or is comfortable learning new systems
- Is reliable, punctual and takes pride in getting the job done properly

Why MYLO?

At MYLO, we're a people-focused team. We're growing, but we're still small enough that your contribution is noticed and valued.

You'll enjoy

- Full-time, stable employment
- A role where your scheduling experience is genuinely valued
- The opportunity to take ownership of your daily work
- A friendly, supportive and close-knit team
- Smart-casual dress — we encourage individuality
- Free parking at our Eagle Farm office
- Regular BBQs and shared lunches
- The opportunity to grow with a growing Australian business

If you're an experienced scheduler who enjoys keeping people organised, solving problems and making the day run smoothly, we'd love to hear from you.

Want to know a little more before you apply?

We're happy to have a chat. If you'd like to talk about the role, give our People & Culture Advisor a call on [0468 835 868](tel:0468 835 868). We're happy to answer your questions and tell you more about the team and what it's like to work at MYLO.

To apply, please send your resume and a cover letter explaining why you'd like to work with MYLO and why you think you'd be a great fit for our team.

📌 Bookings & Scheduling - Smoke Alarm Services (Eagle Farm)
🏢 Mylo Property Solutions
📍 Eagle Farm