What you'll do

As the Clinical Assistant Specimen Collection, you will play an important role in delivering high-quality pathology services through the safe and efficient collection of patient specimens and support of laboratory operations. You will perform phlebotomy and specimen collection activities in accordance with Pathology Queensland guidelines, while undertaking specimen reception, courier and general laboratory duties as required. Working both independently and collaboratively, you will provide exceptional service to patients, clinicians and other stakeholders, exercise initiative to resolve routine and moderately complex issues, and maintain competency across all aspects of specimen collection.

You will contribute to a culture of continuous learning by participating in ongoing education, training and staff development, while ensuring compliance with patient confidentiality requirements, ethical standards and quality assurance frameworks. In addition, you will support NATA accreditation requirements, assist with procedural documentation and statistical reporting, and contribute to the delivery of secure, effective and patient-focused pathology services across a seven-day roster.

About you

We are searching for someone who has:

- Demonstrated in-depth, or ability to acquire knowledge of specimen collection, and the ability to perform phlebotomy on a wide range of patients in an inpatient or outpatient setting.
- Demonstrated client focus skills, and the ability to communicate effectively in both oral and written forms with a wide range of clients and staff.
- Demonstrated ability to work in a responsible and productive manner with and without direct supervision. Ability to prioritize workloads to meet specific deadlines.
- Ability to work shifts as rostered to ensure service provision to our clients.
- A demonstrated commitment to the principles of quality management and continuous quality improvement,



and an understanding of the basis of laboratory Quality Control and Quality Assurance programs.
- Ability to actively participate in a working environment supporting quality human resource management practices including employment equity, anti-discrimination, occupational health and safety and ethical behaviour

Why work with us? Work alongside passionate professionals in a supportive and inclusive environment that values people and prioritises employee success and wellbeing. This includes

Competitive salaries

- 12.75% superannuation
- 17.5% leave loading

Employee wellbeing

- Access to 24/7 confidential employee support providers and counsellors including for immediate family members
- Additional flexibility to support your work life balance including access to generous leave entitlements, such as purchased leave, domestic violence leave, reproductive health leave, cultural leave, study and examination leave.

Professional development

- Career progression with more than 300 diverse career pathways and career support to take you further!
- Access to a variety of programs and initiatives to support training and career growth.
- Grow your skills through hands-on experience and access to internal training opportunities and additional financial and leave benefits for approved external training and development.

Our commitment to equity, diversity and inclusion At Queensland Health, our work environment is inclusive and supportive, and we value our employees. We are an equal chance employer and encourage applications from people of all cultures, abilities and backgrounds.

Our commitment to cultural safety, equity, diversity and inclusion means we understand some people may need changes to the recruitment process. If you need support during the recruitment process, such as meeting with the panel virtually instead of in person, please reach out to the hiring manager. We value diverse candidates and your need for adjustments will not affect our hiring decisions.

Ready to apply?

For further information on how to apply please review the attached Role Description.

📌 Clinical assistant Specimen Collection (Townsville)
🏢 Department of Health - Queensland
📍 Townsville