Job Description

For over 60 years, we've been helping customers create better living experiences through quality kitchen, bathroom, and laundry solutions. Customers choose e&s; for the expert advice and outstanding service from our team across our expanded statewide locations. We are a proud, honest, and respectful employer, and we are people first.

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We are now excited to be part of the JB Hi-Fi Group, which gives us the added strength and support of one of Australia's leading retail groups. If you love retail as much as we do, we're excited to hear from you.

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Why join e&s;?

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- Rapid paced and exciting environment where diversity is celebrated, and creativity and ideas are valued
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- Competitive remuneration and commission structure to recognise our team for their effort
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- Access to exciting career opportunities and comprehensive training and development programs as part of the broader JB Hi-Fi Group (which includes JB Hi-Fi Australia, JB Hi-Fi New Zealand, The Good Guys and E&S; Trading).
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- Fantastic staff discounts and benefits across the JB Hi-Fi Group, including private health insurance offers, novated leasing, hotel discounts and energy provider deals.
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- We offer 12 weeks of paid parental leave for all eligible team members.
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- Invitations to supplier events and galas.
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- Our Employee Assistance Program (EAP) provides counselling and a wide array of other wellbeing resources for our team members and their families.
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Job Description

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Join the team in our show-stopping Canberra showroom and bring our customers' dream kitchens, bathrooms and laundries to life. As a key member of our sales team,



you'll deliver first-class service by pairing deep product knowledge with tailored solutions for every customer who walks through our doors.

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This role involves:

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- Consulting with customers to understand their needs, then recommending the perfect kitchen, bathroom and laundry solutions.
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- Managingthe customer journey end-to-end — from quotation through to sale, coordinating delivery and installation, and following up to ensure satisfaction.
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- Building and maintaining exceptional customer relationships — at e&s;, we create customers for life.
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- Staying up to date with product and systems knowledge through our comprehensive training and support.
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- Contributingto a positive, high-performing team environment (and have some fun along the way!).
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Qualifications

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- Someone who genuinely connects with people and can guide them through their purchase journey.
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- A natural ability to identify opportunities and confidently drive sales outcomes.
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- Experience in a customer-focused role — retail, real estate, automotive, travel and similar backgrounds have all thrived here.
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- Strong self-management skills — able to prioritise, multi-task and adapt in a fast-paced environment.
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- A team-oriented mindset with great communication skills, both written and verbal.
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- Proficient computer skills and confidence in learning new systems.
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JB Hi-Fi Group is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion. If this opportunity excites you (even if you feel that you don't meet 100% of the criteria) – please don't hesitate to apply!

📌 Sales Consultant (Canberra)
🏢 JB Hi-Fi & The Good Guys
📍 Canberra