About the Company

Supagas is a fast-growing national, leading supplier of cylinder gases such as LPG, Industrial Gases, Hospitality Gases and Helium. We are rapidly building a reputation for growth and success based on an exceptional "YES WE CAN" customer service offering and quality products in the highly competitive market.

About the Role

Provide support with all administrative tasks to assist growth of our agents and dealer network within Western Australia, you will provide training to Agents/Dealers in the use of systems, monthly stock takes, commission invoices, marketing campaigns and compliance/training for safety and regulatory compliance.

Responsibilities:

- At all times present and conduct yourself in a professional and positive manner, working to put Supagas at the forefront of customer minds when considering their gas needs
- Work with the National Dealer and Agent Manager to ensure effective handover of new Agents and Dealers
- Provide Agent/Dealer training onsite or via Teams when required
- Provide training and transition Agents onto the Agent Portal
- Manage and maintain the Branch Network Inbox ensuring all email requests are actioned promptly
- Process sales and new customer accounts received from agents
- Assist in all administrative tasks associated with converting select Dealers to Agents
- Ensure required paperwork is received from Dealers/Agents within set timeframes
- Ensure paperwork is received from Agents and processed by the end of the month
- Complete monthly Agent stock reconciliations




- Calculate and process Agent monthly commissions
- Implement strategies to increase efficiency, maintain quality and safety, and ensure continuous improvement
- Comply with, and ensure compliance with, the Australian Competition and Consumer Act 2010

About you:

- Current drivers licence
- Knowledge and understanding of AS 1596 The Storage and Handling of LP gas, as well as AS 4332 The Storage and Handling of Gases in Cylinders
- Australian Consumer Law knowledge
- Strong Negotiating skills
- Computer skills including the Microsoft suite of packages.
- Excellent communication and organization skills are essential to the role, along with attention to detail and a genuine interest in problem solving and working with stakeholders.
- The ability to establish productive, skilled relationships at all levels of the business, including liaising with many departments and specialties to achieve positional objectives.
- Strong interpersonal skills, the ability to listen and reason.

Why Join Supagas?

- Permanent, full-time role in an essential services industry
- National organisation with career progression pathways
- Ongoing technical development and training
- Ongoing career opportunities
- Refer a friend and earn extra money by participating in our national employee referral program.
- Access to a variety of employee initiatives and benefits across 1,700 brands, institutions, and companies - accessible to you and your immediate family.
- Employee Assistance Program - accessible to you and your immediate family.

📌 Customer Service and Administrative Support (Perth)
🏢 Supagas
📍 Perth