URGENTLY SEEKING: DENTAL RECEPTIONIST/ADMINISTRATIVE ASSISTANT

Cabarita Dental has been a trusted part of the Concord and Canada Bay community for over 30 years. With our long-standing receptionist relocating overseas, we are seeking a warm, dependable and highly capable Receptionist/Administration Assistant to join our close-knit team.

ABOUT THE ROLE

This role suits someone who enjoys responsibility, thrives in a busy setting, and brings both heart and high performance to their work. As the welcoming face of the practice and a central support to both patients and clinicians, you will play a key role in supporting our next phase of growth and team stability. This is a hands-on role requiring organisation, quick thinking and calm professionalism throughout the day.

You must be confident working with practice metrics, patient-flow systems and growth strategies, including:

Monitoring KPIs and collaborating with the principal to enhance production and reach targets

Supporting marketing through local community groups, blogs and digital channels

Managing recalls and reactivation with professionalism (never high pressure sales)

Identifying new avenues to increase patient growth and attendance

Seeking Google reviews respectfully and in line with AHPRA guidelines

Contributing to SEO and online visibility

Reviewing Google Analytics to guide marketing and patient-flow decisions

WHAT YOU’LL BE RESPONSIBLE FOR - AND WHAT YOU BRING





Greeting patients and managing all front-of-house interactions

Phone management, appointment scheduling and confirmations

Payments, accounts and accurate record-keeping

- Supporting smooth appointment book flow, pre-blocks and daily huddles
- Managing stock, petty cash, mail and general administration
- Assisting with digital marketing and community engagement
- Supporting team communication and daily operational excellence
- Demonstrating reliability, integrity and strong attention to detail
- Staying calm under pressure and prioritising effectively
- Thinking quickly, multitasking and adapting with ease
- Communicating naturally with people from all walks of life
- Taking ownership, showing initiative and contributing positively to team culture

The right candidate will enjoy a good challenge and take pride in delivering successful outcomes. This role will ideally suit someone with Dental practice experience.

WHY JOIN US?

- Long-established, community-focused practice
- Supportive team that values kindness, professionalism and growth
- Meaningful contribution to patient experience and practice performance

HOW TO APPLY Please send your resume and a brief cover letter to: [email protected] For enquiries, please call 9736 1803

Work Location: In person

Pay: $40.00 – $45.00 per hour

Work Location: In person

📌 Dental Receptionist/Administration Assistant (Concord)
🏢 Cabarita Dental u0026 Implant Centre
📍 Concord