Want a part time role where you actually own something, improve how a business runs, and grow your responsibilities as the firm grows?

Brighter Edge is a boutique accounting and advisory firm in Nunawading, working with clients across the construction and property development sectors. We are looking for a Practice & Operations Manager to take ownership of the operational side of our practice.

This is not a traditional administration role.

We are looking for someone who enjoys creating order, keeping people and projects moving, and taking responsibility for seeing things through. You will work directly with the Director across practice workflow, client onboarding, administration, billing and internal projects, with real authority to make day to day decisions.

You may already be an experienced Practice Manager or Operations Manager. Or you may have built the same capability through client services, project coordination, senior administration or another professional services role. The job title matters less to us than your ability to own the role.

KEY RESPONSIBILITIES

Keep jobs, deadlines, owners and next actions current in Karbon, and follow up the team where work is overdue

Spot bottlenecks early and produce weekly reporting on job completion, turnaround and timesheets so we always know where things stand

Own ASIC register upkeep, correspondence and routine changes

Handle routine ATO communication, obtain portal extracts and reports, and prepare accountant letters for sign off

Coordinate new client onboarding end to end, including engagement documentation, identity verification, information collection and system access





Manage routine client communication and coordinate meeting scheduling

Prepare Ignition proposals and service agreements, raise invoices as work completes, and identify completed but unbilled work

Follow up failed payments and keep engagement and billing records accurate

As you settle in, the role expands into systems improvement, SOPs and internal projects. We are not looking for someone to maintain the way things have always been done.

ABOUT YOU

You will thrive here if you:

Have a track record of taking something messy and making it run

Have the judgement to know when to act and when to escape

Communicate exceptionally well and are confident dealing directly with clients

Are comfortable following people up and holding others accountable without being abrasive

Enjoy working with real autonomy rather than inside a large corporate structure

The following are highly regarded but not essential: experience in an accounting practice, previous practice or operations management experience, familiarity with Karbon, Xero or Ignition, and experience coordinating a distributed or offshore team.

ABOUT US

Brighter Edge is a growing boutique accounting and advisory firm based in Nunawading. We work with clients across construction and property development, providing accounting, tax,



bookkeeping and advisory services.

We run a blended team. Our Tax Manager is based here in Melbourne, and our Senior Accountant and Senior Bookkeeper are based in the Philippines. Coordinating across both is a genuine part of this role, so clear written communication matters here.

Four things shape how we work. We are always looking to improve, and we want someone who will challenge inefficient processes rather than inherit them. We approach problems constructively and focus on solutions. We think being busy is not the goal, and focus on work that creates real value. And we are open to doing things differently, embracing technology and questioning assumptions.

We take our work seriously without needing a corporate atmosphere.

BENEFITS

- No CBD commute. Nunawading based, with parking and Nunawading station both close by
- Genuine autonomy. You will make day to day operational decisions without layers of approval
- Direct access to the Director, so valuable ideas turn into action quickly
- Family friendly hours. Four days a week, 9:30am to 2:30pm, with hybrid flexibility and two days on site
- A role you can shape. You will have real input into how the firm operates and improves
- Room to grow. Hours, responsibility, decision making authority and remuneration all expected to expand as the firm does, with a formal review at six months
- $45 to $53 per hour + super, equivalent to $90,000 to $105,000 full time

Shortlisted candidates will be asked to complete a short paid scenario exercise.

What can I earn as an Operations Manager

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📌 Practice & Operations Manager (Melbourne)
🏢 Brighter Edge
📍 Melbourne