About the role

As a Medical Receptionist, you will be an important first point of contact for our patients while supporting the daily operations of the clinic.

Key responsibilities

- Greeting patients and managing enquiries in a friendly and qualified manner
- Answering telephone calls and scheduling appointments
- Managing patient registrations and updating medical records
- Processing Medicare claims, payments and accounts
- Liaising with doctors, nurses, patients and external healthcare providers
- Scanning, filing and managing correspondence
- Maintaining patient privacy and confidentiality
- Providing general administrative support to the practice team
- Assisting with the smooth and efficient operation of the clinic

About you

- Previous medical reception or healthcare administration experience
- Excellent communication and interpersonal skills
- Strong organisational skills and attention to detail
- A professional, compassionate and patient focused approach




- The ability to remain calm and efficient in a busy environment
- Confidence using computers and practice management systems
- The ability to work independently and collaboratively as part of a team
- A strong understanding of patient confidentiality and privacy requirements
- Experience using Best Practice software is highly regarded

About us Marima Medical Clinic is an established medical clinic supported by the wider Medical First Group network, offering a friendly and supportive team environment.

Benefits

- A full time position within an established medical clinic
- A friendly and supportive team environment
- A varied role with ongoing learning opportunities
- The opportunity to make a positive contribution to the local community
- Support from Marima Medical Clinic and the wider Medical First Group network

📌 Full Time Medical Receptionist (Goulburn)
🏢 Medical First Group
📍 Goulburn