Job No: GISC331 Location: Glen Innes

- Permanent Part time (30 hours per fortnight) - 3 positions
- From $30.42 per hour + allowances and superannuation

Make a meaningful impact in your community. Glen Innes Severn Council is seeking compassionate and skilled Direct Support Workers to support the delivery of high‑quality aged and community care services across our region. If you’re passionate about person‑centred care and want to contribute to a service that genuinely improves lives, this role offers the opportunity to do just that.

Why Join Glen Innes Severn Council?

Working with us means being part of a team that values professionalism, collaboration and community impact. You’ll enjoy:

- Salary packaging options (including novated leasing and remote area housing benefits)
- Long service leave after 5 years
- Corporate wellbeing programs
- Employee vaccinations and PPE supplied
- Ongoing training and professional development

About the Role The Direct Support Worker provides person centred support to older people and people with disability accessing Council’s Life Choices – Support Services. The role assists clients to maintain independence, wellbeing and quality of life in their own homes across the Glen Innes Severn and Tenterfield LGAs. Support is delivered in line with Council policies, service standards, and relevant legislative and regulatory requirements.

Key Responsibilities

- Provide practical daily living support including meal preparation, medication assistance, housekeeping, domestic duties, personal care and hygiene, and transport to medical and social appointments.
- Implement individual client routines and care requirements in accordance with Council’s Domestic and Personal Care standards.
- Report changes in client needs or circumstances promptly to the supervisor to support ongoing care planning.
- Apply relevant policies, procedures, standards and guidelines,



seeking guidance from the supervisor when required.
- Maintain professional boundaries with clients, carers and families, ensuring advice or personal suggestions are not provided.
- Uphold Work Health and Safety obligations, including safe work practices, hazard identification and duty of care.
- Ensure confidentiality of client information and records at all times.
- Participate in team meetings, discussions and workshops to support service delivery and continuous improvement.
- Work collaboratively with colleagues to ensure consistent, high quality support aligned with Council’s service standards.
- Provide coaching and guidance to new or relief staff as required.
- Safely operate a range of household and client support equipment including lifters, wheelchairs, domestic appliances, telephones, smartphones and IT devices.
- Undertake basic clinical tasks such as wound care under the direction of a Registered Nurse or GP.

About You

Essential

- Current minimum Class C (Car) Driver Licence
- Ability to obtain and maintain a Criminal Record/Police Check, NDIS Worker Screening Check, and NSW Working With Children Check
- Relevant qualification in Individual Support, Nursing or Community Services (or currently working towards)
- Current First Aid Certificate

Desirable

- Previous experience as a Direct Support Worker or similar role within aged care, disability support or community services.

Interested In Applying?

- Carefully download and read the Guide to Applying for Employment,



together with the position description to familiarise yourself with the role and application process
- Please upload documents in PDF or word format only
- Please note that as part of Glen Innes Severn Council's recruitment process, prior to an offer of employment being made, recommended candidates will be required to undertake pre-employment checks. This may include: reference checks; national criminal police check; functional/medical assessment; qualification verification; Working with Children Check and NDIS verification.
- Our recruitment notification process is primarily via system generated emails. Please ensure your email is correct before submitting an application to avoid missing crucial updates and outcomes. Email communication notifications are used for but not limited to: application received, interview booking tools, confirmation of interview, request for references/more information, delay notifications, testing/assessments (aptitude/psychometric/industry specific) and application outcomes (unsuccessful before or after interview)
- Please regularly check your 'junk mail' or ensure our email address [email protected] and Pulse email [email protected] is set to 'trustworthy'

Need More Information or Assistance?

Applications close

5:00pm on Monday 28 September 2026

Position related enquiries

Kristine Williamson

Coordinator Activity & Care Services

Phone – 02 6730 2506

Email – [email protected]

Application process enquiries

Helen Stapleton

Human Resources Officer

Phone – 02 6730 2303

Email – [email protected]

Council is an EEO employer. Women, Aboriginal people and Torres Strait Islanders, people with a disability, and members of racial, ethnic, and ethno-religious minority groups are encouraged to apply.

Bernard Smith - General Manager

Promoting a safe and healthy workplace

📌 GDirect Support Worker (3 positions) (Glen Innes)
🏢 Glen Innes Severn Council
📍 Glen Innes