Greet patients and visitors warmly, manage check-ins, and maintain a calm, welcoming waiting room.

Answer multi-line phones, book and manage doctors schedules, and direct urgent or clinical queries to nursing and medical staff.

Process EFTPOS payments, process mixed-billing or private fees, and submit claims through Medicare/ DVA Online.

Create and update patient demographic files, scan specialist referrals, test results, and handle correspondence with strict confidentiality.

appointment reminders, manage recall/reminder lists for preventative health, and handle general inquiries regarding practice fees and policies.

Keep waiting room tidy and clean.

Key Skills and Requirements

Strict adherence to patient privacy laws and handling sensitive medical information with professionalism.

Explicit, empathetic, verbal and written communication with diverse patients and medical staff.

Experience with practice management software , Best Practice and Microsoft Office systems.

Pay: From $31.00 per hour

Expected hours: 24.0 per week

Work Location: In person

📌 GP Medical Receptionist (Wagga Wagga)
🏢 Good Shepherd Family Medical Centre
📍 Wagga Wagga