Love being on the road, fixing problems, and making customers’ days better? Your expertise keeps households safe, comfortable, and running smoothly!
At the Electrolux Group, as a leading global appliance company, we strive every day to shape living for the better for our consumers, our people and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living.
Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute and grow together.
Join us in our exciting quest to build the future home!
About The Role
As an independent contractor, you’ll be out on the road, hands-on and in action, responding to consumer service calls assigned by our Service Allocation Team. Each day brings something new as you diagnose, repair, and service a wide range of domestic appliances, while keeping job details up to date on your company issued device.
You’ll also jump in to support fellow Technicians on larger or more complex jobs, working as part of a collaborative, fast‑moving team. Every interaction is an prospect to shine delivering outstanding customer service while ensuring all equipment is thoroughly tested, calibrated, and meets industry standards.
What You'll Do
- Service and repair domestic home appliances
- Daily interaction with Consumers, Retailers and Commercial Customers
- Working closely with Service Allocations Team & Field Service Manager
- Manage spare parts and van stock to enable first visit resolution
- Accurate & timely completion of service jobs via company issued technology
- Adhere to all work, health & safety requirements
Who You Are
- Sound technical knowledge of home appliances / whitegoods to diagnose and problem solve
- Hold a relevant License & Certification to comply with state Legislation
- Disconnect / Reconnect
- Restricted Electrical License
- Business registration (Pty Ltd)
- Current Public Liability Insurance ($10 million)
- Workers Compensation Insurance (if applicable)
- Skilled in proper use of tools, equipment and gauges to ensure optimal use
- Excellent customer service and effective communication skills
Benefits
- Start and finish at home each day, with flexible working hours/days
- Unlimited Earnings & Performance Incentives!
- Complexity based rates – we recognise not all repairs are the same
- A comprehensive induction program to support your onboarding as a contractor
- Onboarding support for your business
- Ongoing product training and supported by a Service Engineering Team
- Route optimised allocation of prebooked service calls each day – reduce travel time between jobs.
- Provided with smart devices to enable you to conduct your work remotely
- Optional weekend work available if requested
- Access to Electrolux Friends and Family discounted appliances
If you would like to receive further information on this opportunity, please click apply or email your CV to the VIC Field Service Manager -
[email protected]
📌 Home Appliance Technician – Contractor | Flexible Hours (Melbourne)
🏢 Electrolux Home Products
📍 Melbourne