Job Description

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Head of Retail Development & Store Excellence

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At Metcash, you're part of something bigger. We've got the heart of a small business with the strength and support of a big business. When you join Metcash, your work makes a real difference to independent businesses and local communities, empowering you to:

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- Grow your career with tailored development programs
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- Make your mark in a high-performing, values-led team
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- Thrive your way with flexible work options
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About the Opportunity

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Bring your retail vision to life.

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This is an opportunity to lead the next chapter of store development across the IGA network. As Head of Retail Development and Store Excellence, you'll bring a game-changing mindset to how independent supermarkets look, feel and operate — from innovation and store design through to refurbishment, construction, fit-out and equipment.

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Leading a diverse, multidisciplinary team, you'll turn big ideas into exceptional retail environments that deliver for shoppers, retailers and the business.

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In this Role, You Will:

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- Set the vision for retail development — drive innovation, customer-led design and current capabilities to create best-in‐class IGA store experiences.
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- Lead and inspire a multidisciplinary team across format development, planning, design, project delivery, signage and equipment, building capability and future leaders.
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- Deliver major national projects from concept and design through to construction and fit-out, ensuring quality, safety, compliance, timelines and budgets are achieved.
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- Drive commercial performance through P&L; ownership, strong governance, procurement, project financial management and a relentless focus on ROI.
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- Build strategic partnerships and influence change across Metcash, state teams, independent retailers,



suppliers and contractors to deliver continuous improvement and stronger retail outcomes.
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You'll bring:

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You're a senior retail development leader who combines strategic thinking with the ability to get things done.

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- 10+ years' experience across retail development, store expansion or capital projects, ideally within supermarkets or large-format retail.
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- Significant experience leading multidisciplinary teams and complex, national-scale projects.
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- Strong expertise across retail design, construction, shop fit-outs and project delivery.
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- Commercial and financial acumen, including P&L;, budgeting, forecasting and ROI management.
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- A genuine passion for customer-led retail, innovation and creating better shopping experiences.
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What's on Offer

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- Extra Leave: 5th week of annual leave, 2 well-being days, 1 volunteer day
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- Career Growth: Endless learning and development opportunities
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- Parental Leave: 12 weeks of gender-neutral paid leave for primary carers
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- Inclusive Culture: Bronze Employer for LGBTQ Inclusion
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- Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024–2025)
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- Mental Health: Gold accreditation by Mental Health Australia
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- Flexibility: Flex Ready and Family Friendly Workplace accredited
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About Us

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Metcash is Australia's leading wholesale distribution company, with $19.5 billion in sales (FY25) and a proud spot in the ASX Top 125. We believe in the power of independent, family-owned businesses to shape vibrant communities. Through our food, liquor, and hardware pillars, we help retailers become the 'Best Store in Their Town' by providing merchandising, operational and marketing support.

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We're committed to diversity, inclusion, and sustainability - and we welcome applicants from all backgrounds, including First Nations. If you need support during the application process, just let us know. Your privacy and dignity are always respected.

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Join us and be part of something bigger!

📌 Head of Retail Development & Store Excellence (Ryde)
🏢 Metcash Trading
📍 Ryde