Job Description

Job Title : Telstra Retail: Customer Service & Sales Consultant

Locations : Melbourne - Telstra Store Dandenong; Telstra Store Malvern; Telstra Store Parkmore; Chadstone Shopping Centre, Shop B Dandenong Rd

Time Type : Part time

Employment Type : Permanent

Closing Date : 27 May :59pm

End Date : May 28, 2026 (28 days left to apply)

Posted : Today

Job Summary

As a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service.

Description

You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.

Our purpose is to build a connected future so everyone can thrive. Working in a Telstra Retail Stores is not 'just a job', it's an opportunity for tech-curious problem solvers to build a meaningful career within an iconic Aussie brand.

The benefits are pretty awesome, too.

Benefits

Every day is different.

A Telstra Retail Consultant thrives on making sure our customers connect faster, better, smarter.

Every day is an opportunity to showcase your X-factor. To ensure you're at the top of your game, you will be continually trained up on all the latest cutting-edge tech and gadgets. Your knowledge, progressive sales approach and consultative service superpowers will empower you to support and solution for our customers.

Perks

We offer the perkiest of perks.





- 30% off Telstra services
- Exclusive discounts and offers across 240 brands and partners
- A flexible, inclusive approach to parental leave - do it your way!
- Unlimited access to 17000 learning programs - something for everyone!
- Monthly performance rewards and recognition programs
- There's more!

We're hiring.

Locations

- SOUTHLAND
- CHADSTONE
- MALVERN
- WAVERLEY GARDENS
- DANDENONG
- PARKMORE

Casual, Part Time- and Full-Time roles available

Store hours vary -

Qualifications

- The ability to easily build a connection with a variety of new and existing customers
- An appetite to quickly develop customised solutions for customers
- A drive to reach (and exceed!) sales targets and KPIs
- The hunger to learn and grow within the role (and beyond!)
- A positive and resilient approach to customer service within a busy setting
- Experience in a customer-facing role

Working at Telstra, we all have a why.

Whether it's endless career opportunities, an amazing work-life balance or being able to make a difference, we all know why we're motivated to be our best here. Our people find purpose and pride in being part of Telstra, because we support the things that matter most.

Career Paths

In a business as big and diverse as ours, there's a huge breadth of career paths available. Uncover opportunities, broaden your experience, and discover the many areas of our organization there is to explore.

Explore our teams

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📌 Telstra Retail: Customer Service & Sales Consultant (City of Monash)
🏢 Telstra Corporation
📍 City of Monash