Junior Customer Support Technician - Cloud & Troubleshooting (Melbourne)

Junior Customer Support Technician - Cloud & Troubleshooting (Melbourne)

10 Sep
|
Singapore Post
|
Melbourne

10 Sep

Singapore Post

Melbourne

Junior Customer Support Technician - Cloud & Troubleshooting Singapore Post Melbourne, VIC, AU

Job Description

Simpro Group is seeking a Customer Support Technician, Level 1, in Melbourne. The role focuses on engaging with customers and internal stakeholders, delivering timely, empathetic support, and maintaining thorough records of interactions.

You will build product knowledge, troubleshoot issues, and escape when needed, while contributing to knowledge base articles and collaborating teams to improve customer experience. A customer-first mindset is essential for success in this position.

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📌 Junior Customer Support Technician - Cloud & Troubleshooting (Melbourne)
🏢 Singapore Post
📍 Melbourne

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