ABOUT US

Andersen is a creative, social, and digital agency working with global leaders and ambitious brands across retail, lifestyle, auto and hospitality. Our work is strategy-led, beautifully produced, and built to move the numbers, not just win applause. We're growing, and we're looking for a sharp account operator to own a portfolio of our retainer clients.

THE ROLE

As Account Manager you'll own a portfolio of retainer clients end to end — the person they call, and the person accountable for the work landing. You'll run the day-to-day, shape the thinking, and keep content, social and paid moving in the same direction. It suits someone who can chair a client meeting in the morning and be in Ads Manager in the afternoon, and who's genuinely interested in both halves of that.

WHAT YOU'LL DO

- Own the day-to-day relationship across your accounts — the trusted point of contact, and the internal owner of their results.
- Run content and social delivery with our in-house creative and production team: briefs, feedback, approvals, calendars, launches.
- Manage paid media across Meta, TikTok and Google — building, optimising and reporting, or working closely with our performance team where scale demands it.
- Turn client goals into quarterly plans and make sure every piece of work ladders back to them.




- Own the numbers your clients care about, and report them in plain language.
- Manage scopes and budgets, spot where accounts should grow, and flag it early.
- Keep accounts on time, on budget and on brand.

ABOUT YOU

- 3+ years in account management at a creative, social, content or digital agency.
- You've held client relationships yourself, not sat behind someone who did.
- Hands-on paid media experience across at least two of Meta, TikTok and Google.
- Strong creative judgement — you can tell good work from protected work and give feedback that improves it.
- Commercially aware: scopes, hours, budgets, and when a request is out of scope.
- Organised under load, with several accounts and multiple deadlines live at once.
- A calm, clear communicator with clients and internally.

WHY ANDERSEN, WHY NOW?

- A portfolio of genuinely exciting brands and a growing, ambitious studio.
- A talented in-house creative and production team behind you, you're set up to deliver great work.
- Real ownership and a clear path to grow as we do.
- Competitive salary + super, commensurate with experience.

Shoot [email protected] your CV, some work you're proud of, and why you'd be a great fit! @recruiters, please do not contact us about this role.

📌 Account Manager (Melbourne)
🏢 Andersen Studios
📍 Melbourne