About the Role

We are seeking a proactive and commercially minded Account Manager to join Retail Media Hub. This role is responsible for managing partnerships, coordinating and growing client accounts You’ll sit at the intersection of account management in media, and marketing — working closely with brands, partners, internal strategists, and media specialists to deliver performance-driven campaigns that create real business impact.

This role suits someone who thrives in a fast-paced environment, enjoys building relationships, and understands how media, data, and creativity come together to drive growth. Offering also a work from home option on Fridays.

Key Responsibilities

Client & Partner Management

- Act as the primary point of contact for assigned clients
- Build robust, trusted relationships with stakeholders across marketing clients
- Manage client expectations, timelines, deliverables, and approvals
- Lead regular WIPs, reporting sessions, and strategic check-ins

Campaign Planning & Execution

- Coordinate end-to-end media campaigns
- Brief internal teams including media, creative, and performance specialists
- Ensure campaigns are delivered on time, on budget, and aligned to objectives
- Monitor performance and proactively optimise campaigns with the media team

Strategy & Growth





- Identify upsell and cross-sell opportunities within existing accounts
- Support development of retail media strategies and presentations
- Contribute to new business pitches and proposals
- Help brands navigate the retail media ecosystem with clear recommendations

Reporting & Insights

- Prepare performance reports with actionable insights
- Translate data into clear outcomes for clients
- Track KPIs and campaign success against agreed objectives

Operations & Administration

- Manage budgets, bookings, invoicing support, and campaign documentation
- Maintain accurate records in CRM and project management tools

Essential Skills & Experience

- 2+ years experience in account management or media agency
- Strong communication and stakeholder management skills
- Excellent organisational and project management abilities
- Confidence presenting to clients and internal teams
- Ability to manage multiple projects simultaneously
- Solution-oriented mindset with strong attention to detail

If you’re organised, commercially aware, client-focused and are interested in taking your career to the next level , please send your resume to [email protected]

📌 Account Manager (Sydney)
🏢 RETAIL MEDIA HUB
📍 Sydney