About Lactalis-Mainland Dairy

Lactalis is a French family-owned business founded in Laval in 1933. Today, it is the world’s leading dairy group, present in 50 countries employing around 85,500 people. It is home to some of the world’s best known global and international dairy brands, including Président, Galbani and Parmalat, and local brands including Pauls, OAK, and Cracker Barrel in Australia.

Lactalis-Mainland Dairy Australia operate 8 manufacturing sites producing well-loved brands including Perfect Italiano, Mainland, and Western Star.

Our passionate and talented team is committed to nurturing the future, unlocking new opportunities, and fostering innovation in nutrition and food.

The Opportunity

Reporting to the Accounts Receivable and Credit Manager, this role is responsible for the end-to-end accounts receivable and credit function. You will work closely with internal teams, offshore providers and customers to support timely billing, collections and dispute resolution, while helping to manage credit risk and improve overall financial outcomes.

Based at our Richmond office, this role offers excellent career development and internal mobility pathways as well as flexible ways of working and a hybrid structure, that allows you the balance of in-office collaboration and working from home to suit your lifestyle.

Key responsibilities include

- Managing credit risk by assessing customer creditworthiness and recommending appropriate credit limits and terms
- Overseeing accurate and timely invoicing and credit note processing
- Allocating and reconciling customer payments, managing unapplied cash and maintaining a clean accounts receivable ledger
- Actively managing collections,



following up overdue accounts and negotiating payment arrangements where required
- Investigating and resolving customer disputes, claims, deductions and chargebacks in collaboration with sales and operations teams
- Supporting cash flow forecasting through accurate reporting and ageing analysis
- Completing period end reconciliations and ensuring strong controls and data integrity
- Contributing to continuous improvement of accounts receivable, credit and claims processes

About You

You are an experienced accounts receivable and credit professional who combines robust financial judgement with a practical, customer focused approach.

To succeed in this role, you will bring:

- Extensive experience in accounts receivable, credit control and collections
- SAP experience is required for this position and is considered essential for success in the role
- Confidence in assessing credit risk and managing customer accounts
- Strong attention to detail and accuracy in billing, cash application and reconciliations
- The ability to work collaboratively with internal teams, offshore partners and customers
- Experience using ERP systems and financial software, ideally in a complex or FMCG environment
- Clear communication skills and a calm, solutions focused approach to resolving issues

What We Offer

- Competitive pay and benefits
- Career development and internal opportunities across a global business
- A team focused workplace in a fantastic culture where your work has real impact
- A strong commitment to quality, innovation and sustainability

Please note that applicants must have full working rights for Australia to be considered.

We are politely declining recruitment agency support and approaches for this role.

📌 Accounts Receivable Specialist (Melbourne)
🏢 Lactalis - Mainland Dairy
📍 Melbourne