Agency Department of Health Work unit Primary Health Care – Prison Health

Job title Administration Officer Designation Administrative Officer 3

Job type Full Time Duration Ongoing

Salary $70,839 - $76,115 Location Darwin, Palmerston

Position number 34748 RTF 356022 Closing 22/09/2026

Contact Damien Milne on 08 8928 7483 or [email protected]

About the agency http://www.health.nt.gov.au/

Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=356022

APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR TERTIARY

QUALIFICATIONS.

Information for applicants – inclusion and diversity and Special Measures recruitment plans The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates people with disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or job, please discuss this with the contact officer. For more information about applying for this position and the merit process, go to the OCPE website.

Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures plans, go to the OCPE website.

Primary objective To provide a high level of administrative support to the Primary Health Care Manager and health staff working in the Prison Health setting.

Context statement

Custodial Care delivers primary healthcare services within a secure correctional environment.

The Administration

Officer coordinates external appointments, specialist clinics and Telehealth services while ensuring compliance with custodial and security protocols. Strong attention to detail and highly developed organisational and time management skills are essential.



We are seeking applicants with demonstrated experience working in a custodial or secure care environment and a sound understanding of operating within strict security protocols. Applicants must hold, or be eligible to obtain, a current manual driver's licence and meet Northern Territory Correctional Services and Police, Fire and Emergency Services security clearance requirements.

Key duties and responsibilities

- Provide professional office administration and secretarial support for the Primary Health Care Manager and other health staff working in the

Prison Health setting.

- Provide professional receptionist support as the first point of contact for internal and external communication.
- Establish and maintain administrative control systems to record and monitor the flow of incoming and outgoing correspondence.
- Book appointments for clients and communicate arrangements to relevant staff.
- Use current IT systems (e.g. PCIS and IOMS) to provide information to Health professionals as requested.
- Follow defined service quality standards, work health and safety policies and procedures relating to the work being undertaken in order to ensure high quality, safe services and workplaces.
- Foster a positive workplace culture through exemplary leadership practices and role modelling behaviour.

Selection criteria

Essential

- Demonstrated work experience within an administrative role at this level.




- Well-developed oral and written communication skills with a pleasant phone manner the ability to communicate effectively and develop relationships with clients, peers and other departmental officers.
- Well-developed organisational skills including the ability to prioritise and complete a number of tasks concurrently within established timeframes while exercising initiative and attention to detail.
- Knowledge and experience in focusing on client needs and providing a friendly and efficient service.
- High degree of qualified integrity, discretion and confidentiality and ability to negotiate in sensitive matters where discretion and confidentiality are critical.
- Demonstrated work ethic with the ability to apply initiative and solve practical problems.
- Knowledge of word processing and computers, particularly software applications such as Microsoft Office.
- Awareness, understanding and knowledge of procurement and travel processes.

Desirable

- Administration Officer extensive experience in a custodial setting.
- Knowledge of the NTPS procurement and travel processes, and relevant NT legislation, including the Public Sector Employment and

Management Act and related legislation.

Further information The preferred or recommended applicant will be required to hold a current working with children clearance notice and undergo a criminal history check. A criminal history will not exclude an applicant from this position unless it is relevant to the position. This role carries specific immunisation requirements. To be eligible for appointment you will be required to meet the immunisation requirements associated with Category A (direct contact with blood or body substances).

📌 Administration Officer (Darwin)
🏢 Department Of Health
📍 Darwin