*About us:
The Nurse Led Walk-in Clinic will provide free, accessible care for adults and children over two with non-life-threatening injuries and illnesses. Open 7 days a week from 8am to 10pm, the clinic will offer assessment, treatment and advice, alongside trauma-informed and women-focused services. By improving access to timely care in the community, the service aims to support better long-term health outcomes while helping reduce pressure on local hospitals.
About the role
Deliver efficient, client-focused administrative support to the Practice Manager, clinical staff and wider multidisciplinary team.
Manage client registrations, appointments, referrals and reception activities, ensuring a smooth experience for the community accessing the Nurse Led Clinic.
Become a multi-skilled administrative team member, supporting a broad range of operational and business requirements across the seven-day service.
Maintain strict confidentiality, accuracy and data integrity across client records, billing, scheduling systems and Queensland Health applications.
Use strong communication, organisation and problem-solving skills to manage competing priorities, work collaboratively and independently, and adapt to a fast-paced environment.
About you
Experience in a healthcare setting is highly regarded, along with familiarity with hospital-based clinical information systems or similar technology.
Strong interpersonal skills, with the ability to communicate clearly, manage conflict and treat patients, colleagues and stakeholders with respect.
Ability to work collaboratively within a diverse multidisciplinary team while confidently managing tasks and achieving daily objectives independently.
A resilient, adaptable and compassionate approach, with a strong understanding of how behaviour and communication impact others.
What we offer
Total remuneration value of up to $72,520 p.a. is comprised of:
An hourly rate between $40.17 - $44.67 p.h.
12.75% employer superannuation contribution
17.5% leave loading
Extra benefits
Ongoing Professional Development and Education Opportunities
Flexible Work-Life Balance and Variety
Generous Salary Sacrificing Options
Paid Parental Leave
Employee Assistance Program (EAP)
Discounted Private Health Insurance
Fitness Passport
Vaccine Preventable Diseases (VPD) requirements:
It is a condition of employment for this role for the employee to be, and remain, vaccinated against vaccine preventable diseases as listed on the Role Description.
How to apply
To apply, please submit the following:
Your current CV or resume, including referees.
A cover letter (1-2 pages) addressing how your experience, skills and values align with the key responsibilities and expectations outlined in the Role Description.
Any additional forms / evidence as attached or listed on the Role Description.
For assistance
Contact
[email protected]
Quote the Job Ad Reference (JAR) GL6I692061
Applications close: Tuesday, 22 September 2026
#GladstoneThis work is licensed under a Creative Commons Attribution 3.0 Australia License.*
📌 Administration Officer (Nurse Led Walk-in Clinic) (Rockhampton)
🏢 Queensland Government
📍 Rockhampton