About the role

We are seeking a dedicated Administration / Receptionist – Allied Health professional to join RM Therapy PTY LTD on a part-time basis. This role is based in Bundoora, VIC 3083 and is central to ensuring our allied health clinic operates smoothly and efficiently. You will be the first point of contact for our clients, setting the tone for their experience whilst managing the administrative backbone of our practice.

This position offers the perfect opportunity to work in a supportive healthcare environment where your organisational skills and patient-focused approach will directly contribute to the success of our allied health services.

What you'll be doing

- Greeting clients warmly upon arrival and managing reception enquiries in a professional and courteous manner
- Answering and directing telephone calls, taking messages and scheduling appointments efficiently
- Managing client registration and maintaining accurate patient records in accordance with privacy regulations
- Processing client payments, invoices and handling financial transactions securely
- Scheduling and coordinating appointments for allied health practitioners, ensuring optimal clinic workflow
- Maintaining an organised and welcoming reception area and general clinic environment
- Preparing treatment rooms and ensuring necessary materials and equipment are available
- Supporting practitioners with administrative tasks including filing, photocopying and document organisation
- Managing clinic correspondence and maintaining confidential client information
- Assisting with general administrative duties as required to support clinic operations

What we're looking for

- Proven experience in a reception or administrative role, ideally within a healthcare or medical setting
- Excellent customer service skills with the ability to work calmly under pressure




- Strong organisational and time management abilities
- Proficiency with computer systems, MS Office applications and practice management software
- Professional telephone manner and clear communication skills, both written and verbal
- Ability to maintain confidentiality and handle sensitive information with discretion
- A friendly, approachable demeanour and genuine interest in supporting clients
- Reliability and a commitment to punctuality
- Knowledge of healthcare privacy requirements or willingness to learn would be advantageous
- First Aid certification or willingness to obtain it is preferred

What we offer RM Therapy PTY LTD is committed to providing a supportive and inclusive workplace. We offer a part-time working arrangement that provides flexibility to suit your lifestyle, alongside a welcoming team environment. You will have the opportunity to develop your skills in allied health administration, working alongside experienced healthcare professionals. We value our staff and are committed to creating a positive workplace culture where you feel appreciated and supported in your role.

About us

RM Therapy PTY LTD is a dedicated allied health clinic in Bundoora providing quality healthcare services to our community. We are committed to delivering exceptional patient care through our team of skilled allied health practitioners. Our clinic is built on values of professionalism, integrity and compassionate care.

We believe in creating a supportive environment for both our clients and our staff, where everyone feels respected and valued. Join us and be part of a healthcare team that makes a real difference in our patients' lives.

Apply now

If you are an organised, patient-focused qualified looking for a rewarding role in allied health administration, we would like to hear from you. Please submit your resume and a covering letter outlining your relevant experience to RM Therapy PTY LTD.

📌 Administration / Receptionist – Allied Health (Bundoora)
🏢 RM THERAPY
📍 Bundoora