Two positions | Melbourne CBD | Hybrid working arrangement

Build your administration career in insurance

Whitbread Insurance Brokers is seeking two organised, detail-focused Administration Assistants to join our team.

These roles are suited to candidates with strong administration skills who enjoy working in a busy, collaborative environment. One to two years’ experience in insurance, insurance broking or strata insurance is preferred, although candidates with relevant transferable experience are also encouraged to apply.

About us:

Since 1978, the Whitbread Insurance Brokers has been a recognised leader in the Australian insurance industry. Whitbread is part of the Steadfast Group. We believe in empowering our people to pursue their goals, be innovative and make the most of every opportunity. It’s a big part of our culture and success.

Role Overview:

As an Administration Assistant, you will provide administrative support to the Strata team and assist Brokers with the efficient management of client documentation, correspondence, quotes and records.

You will work closely with the broking team to ensure administrative requirements are completed promptly, accurately and in accordance with company and compliance requirements.

Key Responsibilities

- Work closely with Brokers to support the preparation and placement of insurance quotations
- Collate property, risk and client information required for insurance submissions
- Obtain quotations and supporting information from insurers and underwriting agencies
- Maintain accurate client, quotation and policy information across internal systems
- Review insurance documentation to ensure information is complete and consistent with company records
- Prepare general correspondence for clients, insurers and other stakeholders




- Follow up outstanding information required to progress quotations and insurance matters
- Provide general administrative support to Brokers and the wider team as required

We'd love to hear from you if you have:

- One to two years’ experience in insurance, insurance broking or strata insurance, preferred
- Previous experience in an administration or office support role
- Strong attention to detail and a commitment to accuracy
- Good organisational and time-management skills
- The ability to manage competing priorities and complete work efficiently
- Clear written and verbal communication skills
- A helpful, professional and team-focused approach
- Confidence using Microsoft Office, particularly Excel, Outlook and Word
- Experience using OfficeTech and Insight, preferred but not essential
- The ability to identify missing information or discrepancies and take appropriate action

What We Offer

- Hybrid working: 3 days in the office and 2 days working from home
- Prime Melbourne CBD location, close to public transport
- Paid Parental Leave to support your family life
- Supportive and cooperative team environment with ongoing training
- Opportunities for development and progression for high performers
- A varied role with responsibility and meaningful contribution
- Wellness initiatives and monthly birthday celebrations

How to Apply If you meet the above criteria and are interested in joining our team, please submit your resume and a cover letter outlining your relevant experience to [email protected].

Please note that only shortlisted candidates will be contacted.

Whitbread Insurance Brokers is committed to providing a workplace that promotes equal opportunity, fair treatment, dignity and respect, embraces diversity and eliminates all forms of discrimination.

📌 Administrative Assistant (Melbourne)
🏢 Whitbread Associates
📍 Melbourne