- Serve as the technical escalation point for Datacom’s Microsoft 365 Centre of Excellence
- Deliver a first-class experience for consumers of Contemporary Workplace services
- Guide the business and customers toward adoption and continuous improvement of the Microsoft 365 stack
- Enable Microsoft 365 and productivity outcomes across data, files, communications, collaboration, security, identity, and access management
- Deliver technical solutions to clients across Australia
- Work with Microsoft identity management technologies
- Support Office 365 collaboration tools and services
- Support collaboration and video conferencing solutions and ancillary systems
- Work with email security and archive technologies
- Collaborate with customers, business teams, and the Microsoft 365 Centre of Excellence

Requirements

- Australian Citizenship required
- Eligibility for Baseline or NV1 Clearance
- Previous experience in an ICT Professional Services organisation
- Extensive hands-on experience as a Microsoft 365 Engineer
- Extensive knowledge of core collaboration services in Office 365
- Experience with Exchange Online Mailbox Management
- Experience with Exchange Online Protection
- Experience with Microsoft Teams
- Experience with SharePoint Online
- Experience with OneDrive for Business
- Extensive knowledge of AzureAD identity management and related objects, including users, traditional groups, Office 365 Groups, devices, and guest users
- Working knowledge of AzureAD identity and authentication technologies, including Azure AD Connect, Password Hash Sync, Pass-through Authentication, Seamless SSO, ADFS, Azure MFA, and SSPR




- Knowledge of Microsoft identity management, including AzureAD, AD Connect, ADFS, and Microsoft Identity Manager
- Knowledge of Office 365 collaboration tools, including Teams, Planner, Groups, Exchange Online, SharePoint Online, and Yammer
- Knowledge of collaboration and video conferencing solutions including Teams, Poly, Cisco, and Zoom
- Working knowledge of competitor solutions in relevant IT platforms
- Knowledge of email security and archive technologies, including Office 365 ATP/EOP, Mimecast, and AvePoint

Core Competencies

Demonstrates extensive expertise in Microsoft 365 services, including Exchange Online, Teams, and SharePoint, while ensuring effective identity management and security protocols. Proven ability to deliver technical solutions and enhance collaboration outcomes for clients.

Highest-signal resume keywords

- Microsoft 365 Engineer Experience
- AzureAD Identity Management
- Office 365 Collaboration Services
- Email Security Technologies
- Video Conferencing Solutions

Hard Skills

- Microsoft 365
- Exchange Online
- SharePoint Online
- OneDrive for Business
- AzureAD
- Azure AD Connect
- Password Hash Sync
- Pass-through Authentication
- ADFS
- Microsoft Identity Manager

Soft Skills

- Collaboration
- Customer Engagement
- Continuous Improvement

Certifications & Qualifications

- Baseline Clearance
- NV1 Clearance

Industry Keywords

- ICT Professional Services
- Modern Workplace Services
- Identity Management
- Collaboration Tools
- Video Conferencing

Tools & Technologies

- Microsoft Teams
- Office 365 ATP/EOP
- Mimecast
- AvePoint
- Poly
- Cisco
- Zoom

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📌 Specialist (Canberra)
🏢 Jobtailor
📍 Canberra