The Opportunity The Mission Capability Division (MCDiv) is responsible for the implementation, management, and day-to-day operation of a complex ICT system. This includes overseeing all aspects of the hardware lifecycle and end-to-end assurance of the system’s operational functions. It also includes configuration and optimisation of the system, critical aspects of service management, and continual development of business process and documentation.

The Enterprise Technology Division (ETD) is responsible for the day-to-day management of ASD’s Enterprise Data Centre facilities and infrastructure. This day-to-day management includes overseeing the entire ASD enterprise data centre workplace, production of policies and documents, configuration of systems, administration of documentation and configuration of data centre infrastructure and systems.

Data Centre Technicians will be responsible for planning, deploying and maintaining a range of diverse hardware in a complex ICT system. Informed by their knowledge of Technical/ICT solutions, they will be responsible for ensuring project and operational requirements are met, and assuring the health and performance of the system.

Key Duties

ASD 4 & 5 Data Centre Technician: Under direction…

- Perform ICT hardware deployment, integration and decommissioning activities, and support related planning;
- Support hardware lifecycle activities;
- Support the investigation, diagnosis and resolution of infrastructure faults and problems; and
- Contribute to documentation and continuous improvement.

ASD 6 Data Centre Technician: Under limited direction…

- Assist in the planning and execution of ICT hardware deployment, integration and decommissioning;
- Manage and support the hardware inventory, from procurement to disposal;




- Assist with the investigation, diagnosis and resolution of infrastructure faults and problems; and
- Monitor work practices and documented processes for continuous improvement.

Further information can be found at: I’m changing my career | Australian Signals Directorate (asd.gov.au).

ASD is seeking applicants to fill current and anticipated vacancies and to create a merit pool for future vacancies. In line with the Australian Public Service Commissioner’s Direction 2022, upon completion of the recruitment activity, the merit pool will be available to locations across Australia.

- Experience in a range of ICT hardware infrastructure and/or data centre activities.
- Capable of working with complex ICT systems and requirements.
- Values and can apply ICT service management principles.
- Values and actively participates in continual improvement, documentation and knowledge sharing.
- Works productively, both independently and collaboratively.
- Communicates effectively, by all modes of communication.
- Manages their time and priorities effectively and negotiates conflicts.
- Willing and able to travel.
- Previous data centre work experience

To be eligible for employment with ASD, you must meet all of the following eligibility criteria
- Australian Citizenship - Applicants must be an Australian citizen.



Only in exceptional circumstances can this requirement be waivered.
- Organisational Suitability Assessment – The preferred applicant will be required to undergo an Organisational Suitability Assessment (see Organisational Assessment section).
- Security Clearance - It is a condition of employment that applicants are willing and able to obtain and maintain the requisite security clearance for the duration of their employment with ASD.
- Health Assessment - The preferred applicant may be required to undergo a medical examination conducted by the Agency’s preferred medical provider.

Please ensure that you meet the eligibility requirements outlined in the Information Pack prior to submitting an application.

Desirable Qualifications, Experience or Training

Relevant tertiary qualifications or industry certifications is highly desirable with demonstrated experience in any combination of the following:

- Installation, maintenance and decommissioning of enterprise ICT hardware infrastructure.
- IT Service Management methodologies (such as ITIL) and their application to complex ICT systems.
- Data Centre Enterprise, Hyperscale, COLO/ICT environments and other ICT facilities.

Practical knowledge of any combination of the following is favourable:
- Network fundamentals, such as protocols, architectures, devices, topologies and standards.
- Practical Linux skills.
- Optical fibre and Cat6 applications.
- Data centre design.
- Data transmission networks and experience with installations and upgrades.
- Data centre system administration, process and procedures.
- Project management.
- Data centre power and cooling including generators and UPS
- Knowledge of data centre DCIM tools and BMS.

📌 ASD 4, 5 & 6 Data Centre Technicians (Australia)
🏢 Australian Signals Directorate
📍 Australia