Reference number

0000BDJ4

Occupation

Case Work

Work type

Full-Time

Location

Surry Hills

Salary Information

Base salary ranges from $78,000 to $84,799 plus employer's contribution to superannuation of 12% and annual leave loading.

Closing date

20 September 2026 at 11:59pm

- Clerk 1/2
- Temporary Full-Time up to 12 months
- Surry Hills

About us The NSW Police Force (NSWPF) is one of the largest police forces in the western world, with more than 20,000 employees, including more than 4,000 administrative employees who support the sworn officers that provide a range of law and order services 24 hours a day, seven days a week to the socially, geographically and culturally diverse community of NSW.

About the role

We have an opportunity for a Assistant Case Officer to be part of our HSW Hurt on Duty team within our Health, Safety and Wellbeing Command. The role is responsible for registering Hurt on Duty (HOD) claims by current & former pre-88 police officers for HOD benefits, the timely payment of medical accounts in respect of pre 1979 and pre 1988 HOD claim file management and providing administrative support to the case managers.

View the relevant role descritption for more information on this role (e.g. essential requirements, key accountabilities, key challenges and capabilities required for the role)

What we can offer you

At NSWPF our people have access to a range of benefits that help balance life at work and at home. Some of the benefits available when you join the NSWPF include:

- market-competitive salary;
- flexible work options;
- annual leave loading;
- corporate wellbeing programs including seminars and the Fitness Passport;
- free annual influenza vaccination;
- salary packaging options via superannuation contributions or a novated vehicle lease;
- convenient location for public transport and to shops etc;

How to Apply Applications can only be submitted electronically via the I Work for NSW website.





To be considered for this role, attach a cover letter (2 pages maximum) and an up-to-date resume that clearly details your skills & experience as relevant to this role.

Please do not attach copies of qualifications, certificates or documentation (other than what has been requested) - you can bring these if called for interview.

Please address each of the following Target Questions (500 word per question) in the text boxes provided in the online application or attach as a separate document.

Target Question 1:

Please provide an example of how you have delivered effective administration support whilst working in a high-volume work environment.

Target Question 2:

Provide an example of how you manage your workload independently to solve problems and deliver accurate outcomes.

Your application must stand on its own merits, and the completeness and relevance of your application will determine if you proceed through to the selection process.

If you require any further information about this opportunity, please contact the hiring manager Brock Bodeker via 0436 918 752.

To be eligible to apply for this role, you must meet one of the following statuses:

- an Australian Citizen;
- a permanent resident of Australia; or
- a New Zealand citizen.

Prior to commencement, the successful candidate will be required to undergo a rigorous National Police (criminal history) Check and obtain and maintain a Security Clearance as determined by the NSW Police Force.

Our commitment to Diversity

At the NSW Police Force,



we are proud to be an employer of a diverse range of people. We are committed to reflecting the diverse community we serve and creating an inclusive and respectful workplace for all employees where differences are embraced, contributions are valued, and everyone has a sense of connection and belonging.

We welcome applications from individuals with diverse skills, experiences, and backgrounds including Aboriginal and Torres Strait Islander peoples, LGBTQIA+ individuals, people with disability, neurodiverse individuals, those from culturally and linguistically diverse communities, and people of all ages.

We understand that the recruitment journey may present unique challenges. If you:

- Identify as Aboriginal or Torres Strait Islander and would like support with your application, please contact the NSWPF Aboriginal Employment & Engagement team at [email protected]
- Identify as a person with disability and require further information on the role or adjustments to participate in the recruitment process, please contact the Inclusion & Diversity team at [email protected]
- Are transgender or gender diverse and want to learn more about our support options, please contact the Inclusion & Diversity team at [email protected]

This recruitment may be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 18 months. For Technical assistance please contact: [email protected] (Please include the word Taleo in the subject line)

Thank you for your interest in this role. We look forward to receiving your application.

Application contact details

If you have questions or would like to learn more about this role, please reach out to the contact below:

Contact

Brock Bodeker 0436 918 752

Application close date

20 September 2026 at 11:59pm

📌 Assistant Case Officer (Surry Hills)
🏢 Nsw Government
📍 Surry Hills