We are looking for a Permanent Full-Time Senior Payroll Officer to join our Finance team.

Reporting to the Finance Manager, you will be responsible for managing end-to-end fortnightly payroll for approximately 750 staff across BASSCARE. This is a hands‑on role where your payroll expertise will play an key part in ensuring our people are paid accurately, on time and in accordance with relevant legislation, awards and agreements.

A key focus of this role is navigating our Enterprise Agreement, SCHADS Award, Retail Award and salary packaging arrangements, while maintaining strong governance, compliance and payroll processes.

Why work at BASSCARE?

- Competitive Salary + Super
- Not-for-Profit salary packaging – up to $15,900 per year + Meals & Entertainment benefits
- Ongoing training and professional development opportunities
- Access to our Employee Assist Program (EAP)
- Access to our amazing Recognition and Reward program
- Regular social functions
- Supportive and inclusive team environment

What You’ll Be Doing

- Manage end-to-end fortnightly payroll in accordance with relevant Enterprise Agreements and Awards.
- Maintain complete employee lifecycle records in the payroll system including onboarding, terminations, variations and award rule tagging.
- Ensure accurate calculation and payment of wages, allowances, overtime, leave, termination payments and other entitlements.
- Prepare, reconcile and submit Single Touch Payroll (STP) reports, superannuation contributions and issue employee payslips.
- Review payroll prior to payment, investigate variances and ensure payroll is processed accurately and on time.




- Administer salary packaging and other deductions in accordance with legislation and organisational requirements.
- Build strong working relationships with internal stakeholders and provide guidance and support on payroll processes.
- Assist with audits, government and ABS reporting, payroll projects and system improvements as required.
- Support payroll system testing, including User Acceptance Testing (UAT), system implementation and functional process improvements.

Hours of Work & Location

- Permanent Full Time
- Monday to Friday, 9am – 5pm

What You Bring

You are an experienced payroll professional who enjoys working with people, systems and numbers. You are highly organised, detail-oriented and take pride in getting payroll right the first time.

- Proven hands‑on experience managing end-to-end payroll processing in a multi-award or EA environment.
- Strong knowledge of Australian payroll legislation, STP compliance and Super Pay Day.
- Demonstrated experience with payroll software, data management, and system reconciliations.
- Exceptional attention to detail and customer service skills when resolving pay queries.
- A commitment to confidentiality, accuracy and maintaining high standards of payroll governance.

Why Join BASSCARE?

BASSCARE has supported older adults in Boroondara for nearly 70 years.



We offer a unique blend of aged care including residential care and retirement living, dementia services, community services and home-based care. We are committed to providing safe, respectful and quality care in an aged care environment.

BASSCARE is a not-for-profit organisation based in leafy Boroondara driven by a genuine commitment to people & community. We exist to positively transform lives & bring a touch of magic to everyday moments. From premium retirement & assisted living to residential & respite care, dementia support, meals-on-wheels & activity groups, our services are as diverse as our community. What unites everything we do is a people-first approach, reflected in the spaces we create, the relationships we build & the way we partner with families & carers.

Working at BASSCARE means being part of a supportive, purpose-driven team where growth is encouraged, contributions are recognised & wellbeing truly matters.

BASSCARE is a not-for-profit organisation based in leafy Boroondara driven by a genuine commitment to people & community. We exist to positively transform lives & bring a touch of magic to everyday moments. From premium retirement & assisted living to residential & respite care, dementia support, meals-on-wheels & activity groups, our services are as diverse as our community. What unites everything we do is a people-first approach, reflected in the spaces we create, the relationships we build & the way we partner with families & carers.

Working at BASSCARE means being part of a supportive, purpose-driven team where growth is encouraged, contributions are recognised & wellbeing truly matters.

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📌 Senior Payroll Officer (Melbourne)
🏢 Basscare
📍 Melbourne