Customer Engagement Lead: Grow & Coach High-Impact Team (Newcastle City Council)

Customer Engagement Lead: Grow & Coach High-Impact Team (Newcastle City Council)

10 Sep
|
nib Group
|
Newcastle City Council

10 Sep

nib Group

Newcastle City Council

nib Group’s nib Thrive is seeking a Customer Engagement Team Lead in Newcastle, NSW. You will lead a team of Customer Engagement Consultants, coach and develop them to achieve high performance while delivering quality customer outcomes.

Use data to improve service delivery, optimise performance, and shape the future of the customer experience, with a hybrid work model that supports flexibility. This role emphasizes stakeholder collaboration and continuous improvement to best support participants

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📌 Customer Engagement Lead: Grow & Coach High-Impact Team (Newcastle City Council)
🏢 nib Group
📍 Newcastle City Council

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