Contract Operations Manager – Hospitality | New Venue Launch

Woods & Co Recruitment are excited to be partnering with one of Melbourne’s most popular burger brands as they prepare to open their highly anticipated second venue in Carlton.

We’re looking for an experienced Operations Manager with 8–10 years’ fast-food/QSR experience to come in for an initial 6-month contract and help build the new venue from the ground up.

This is a hands‑on prospect to create the systems, processes and team that will not only support the Carlton launch, but become a blueprint for future venues.

What’s in it for you?

- Initial 6-month contract, with potential to extend
- Negotiable hours to suit the right candidate
- Be part of the launch of an exciting new Carlton venue
- Work with a hugely popular burger brand recognised among the best in the world
- Genuine opportunity to build systems and processes from the ground up
- Create scalable systems that can be implemented across future venues
- Work directly with ownership and have a genuine impact on the business
- Potential to stay on beyond the contract in a Venue Manager capacity

What you’ll do:

- Lead the operational setup of the new Carlton venue
- Create and implement scalable systems, processes and SOPs
- Develop the operational playbook for future venues
- Recruit, onboard and build the opening team
- Establish training, rostering and day‑to‑day operational procedures
- Drive efficiency across labour, stock, food costs and overall operations
- Work closely with ownership throughout the launch




- Lead from the front and ensure the venue is set up for long‑term success

What you need:

- 8–10 years’ experience in fast food, QSR or high-volume hospitality
- Proven experience in an Operations Manager, Area Manager, Senior Venue Manager or similar senior operational role
- Proven experience creating, implementing and refining operational systems, processes and SOPs within QSR or fast‑food environments
- Demonstrated ability to build scalable systems and operational frameworks that improve consistency, efficiency and performance across venues
- Strong understanding of day‑to‑day QSR operations, including labour, rostering, stock control, food costs and operational efficiencies
- Proven experience recruiting, training and developing high‑performing teams
- Hands‑on, proactive and highly organised, with the ability to take ownership and build structure from the ground up
- A natural problem solver who can identify operational gaps and develop practical

If you're as passionate about this position as we are, then please don't delay and We are interviewing immediately.

Woods & Co Recruitment is committed to creating a positively diverse and inclusive workforce which values all backgrounds and experiences. We do not discriminate and encourage applications (no matter age or status) from Aboriginal and Torres Strait Islander people, people from culturally and/or a linguistically diverse background, all members and genders of the LGBTQI community and people with disability. *You will only be contacted if you are shortlisted and meet the above requirements.

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📌 Contract Operations Manager – Hospitality | New Venue Launch (Melbourne)
🏢 Woods
📍 Melbourne