Accenture in Australia is seeking a Service Request Analyst to champion Service Request & Catalogue practices. You will ensure ITIL-aligned processes, conduct audits, and lead initiatives to streamline the service catalogue while collaborating with service owners and technical teams.
The role includes developing dashboards, onboarding recent services, and translating technical details for non-technical stakeholders.
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📌 ITIL Service Request & Catalogue Lead (Ballarat)
🏢 Accenture
📍 Ballarat
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