Customer Excellence & Operations Lead (Sydney)

Customer Excellence & Operations Lead (Sydney)

10 Sep
|
C. H. Robinson Worldwide
|
Sydney

10 Sep

C. H. Robinson Worldwide

Sydney

C.H. Robinson Oceania is seeking a Customer Excellence Executive responsible for managing the commercial and operational relationship for a portfolio of accounts in Customer Excellence Centers.

You will be the primary contact for service delivery and performance, focused on customer retention and operational efficiency. Responsibilities include leading business reviews, defining KPIs, updating SOPs with operational teams, driving revenue management, and using data to identify opportunities.

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📌 Customer Excellence & Operations Lead (Sydney)
🏢 C. H. Robinson Worldwide
📍 Sydney

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