About the Agency The Australian Digital Health Agency leads the national effort to digitally enable Australia’s health system. We support the delivery of person-centred, connected healthcare through the development and adoption of digital health services and systems. Our work includes managing My Health Record, Electronic prescriptions, and the 1800MEDICARE app, ensuring a healthier future for all Australians through connected healthcare.

The APS4 Branch Support Officer provides high-quality administrative, executive and business support to the Technology Services Division leadership team. The role supports the effective operation of the branch through coordination of executive activities, governance processes, corporate administration, stakeholder engagement and business support functions. Working within a divisional support team, the position helps ensure branch priorities, reporting obligations and operational objectives are delivered efficiently and professionally.

Key Responsibilities

· Provide executive support services including diary management, meeting coordination, travel arrangements and correspondence management.

· Deliver secretariat support by preparing agendas, coordinating meeting papers, recording minutes and tracking actions.

· Coordinate governance and business support activities, including reporting, correspondence management and monitoring deadlines.

· Support corporate administration functions such as finance, procurement, human resources and information management.

· Build productive stakeholder relationships and contribute to continuous improvement of branch processes, systems and documentation.

Key Selection Criteria

· Demonstrated experience providing high-quality administrative, executive or business support services in a professional environment.

· Proven ability to coordinate meetings and provide effective secretariat support for leaders and governance forums.

· Strong written and verbal communication skills,



with the ability to build and maintain productive stakeholder relationships.

· Well-developed organisational skills, including the ability to manage competing priorities, meet deadlines and exercise sound judgement.

· High attention to detail, professionalism and discretion when handling sensitive or confidential information, supported by proficiency in Microsoft Office and corporate administration processes.

Eligibility

Australian citizenship is a mandatory eligibility requirement. Candidates must be able to obtain and maintain both a national police clearance and a Baseline security clearance, with the capacity to attain a higher-level clearance if required by the Agency.

Our benefits

· Salary packaging (also known as salary sacrifice) is available.

· Annual Christmas closedown– with no leave deduction!

· Our Wellbeing Sessions & Employee Assistance Program will give you the best opportunity to balance work and life

· Work From Home & Attractive Flexible Working Arrangements: All staff can apply for flexible work arrangements that offer a range of options for how, when and where you work.

· Cooperative workspaces with new technology available within central locations.

· Agency Study bank: Our employees are eligible for financial assistance up to 100% of costs and up to 7.5 hours per week study leave as per our study assistance guidelines.

· Generous leave opportunities including Parental (primary & secondary), compassionate, Aboriginal & Torres Strait Islander Leave, Cultural, Emergency Response, Defence, and Half Pay option.

How to apply To apply for these opportunities, please submit your resume and a cover letter (1 page maximum) addressing the requirements outlined above and in the candidate pack.

To learn more about the Agency, our employee benefits, and what our people have to say about working with us, visit our Careers page.

Closing date:20 September 2026, 11:00pm

Salary: This role offers between $84,492 - $8,277 plus 15.4% superannuation depending on skills and experience.

📌 Branch Support Officer (Australia)
🏢 Australian Digital Health Agency
📍 Australia