JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Shaping the future of real estate for a better world

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

What this opportunity involves:

As a Facilities Coordinator at JLL, you'll play a vital role in managing facilities across a diverse portfolio of owned properties and leased premises for our Telstra account. This position sits at the heart of service delivery, where you'll coordinate day-to-day facilities management activities and support both client tenants and Facilities Managers in maintaining exceptional operational standards. You'll be the go-to contact for facilities management within your designated entities, ensuring that any site difficulties are resolved promptly with minimum disruption to business-as-usual activities.

At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees — and in this role, you'll contribute directly to that mission by delivering excellent customer service, building effective stakeholder relationships, and maintaining the high standards our clients expect. This onsite position requires flexibility, strong organizational skills, and a commitment to ensuring everyone stays safe through compliance with all health, safety, and risk management policies. What sets JLL apart is our culture of collaboration, locally and across the globe, and you'll experience this firsthand as you partner with our Property Services Centre, service providers,



and client stakeholders to deliver seamless facilities management solutions.

An overview of the role:

Coordinate facilities management activities and manage work orders through Corrigo, ensuring timely completion and smooth operations across the Telstra portfolio

Partner with the Property Services Centre and service providers to resolve escalations efficiently, maintaining exceptional service standards and client satisfaction

Assist in developing Maintenance Plans, reviewing property inspection programs, and verifying invoicing against contracted rates to ensure optimal facility operations

Serve as the primary point of contact for Facilities Management, delivering outstanding customer service while ensuring strict compliance with health, safety, and risk management policies

Maintain property database systems and be available for after-hours emergency calls seven days a week, responding promptly to urgent situations

Sounds like you? This is what we are looking for:

Strong verbal and written communication skills and active listening capabilities

Highly organized with excellent time management abilities and capacity to handle multiple concurrent issues within tight operational deadlines

Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel, Outlook) and efficient keyboard and data entry skills with attention to detail

Self-motivated, confident, and flexible team player who adapts well to rapidly changing situations and works effectively with minimal supervision

Experience in facilities management, property management, hospitality, or related field preferred, along with knowledge of Workplace Management Systems (WMS) or Corrigo platforms

Advantages:

Great employee discounts off fitness, wellbeing & other renowned brands

18 weeks paid maternity leave

Private Health Insurance Discounts

Active Social Club

Employee assistant program

Novated Lease for EV cars

Paid time off for volunteer work

Career Opportunities with Australia's #1 Commercial Real Estate firm

Premium offices

What you can expect from us:

You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things.



Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military.

We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Interested candidates, please apply following the link below quoting job reference number REQ532776

If this resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility.

That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

📌 Business Support, Facilities Support (Melbourne)
🏢 Jll
📍 Melbourne