Café Manager – St Leonards

$80,000–$90,000 + Super | Full-Time | No Nights | No Public Holidays

Charlie & Franks Group – St Leonards, Sydney NSW

Are you the kind of manager who leads from the front?

Do you have big energy, strong leadership skills and the drive to make things happen? Charlie & Franks is looking for an experienced Café Manager to take ownership of our busy St Leonards café and catering operation.

This is a hands-on leadership role for someone who loves hospitality, enjoys leading people and takes pride in high standards.

You'll be on the floor with your team, looking after customers, managing the operation and making sure the café performs at its best every day.

You won't just be managing a roster — you'll be leading a team and owning the operation.

Why Charlie & Franks?

$80,000–$90,000 + Super Full-time permanent position

No night shifts

No public holiday work

Closed approximately 2 weeks over Christmas

Meals provided during shifts

Lead a team of approximately 8–10 staff, including the kitchen team

Work across café, corporate catering and events

Work directly with an experienced senior leadership team

Genuine career progression as the business continues to grow

Be part of an established and growing Sydney hospitality business

About the Role

Our St Leonards location is more than a traditional café. Alongside our daily café operation, we service corporate catering clients and events, giving you variety, responsibility and the opportunity to develop your management skills beyond a traditional café environment.

As Café Manager, you will take ownership of the day-to-day operation, team performance,



customer experience and commercial results.

You'll be responsible for:

- Leading and motivating a team of approximately 8–10 staff, including kitchen
- Managing the daily café operation from opening through to close
- Setting clear expectations and maintaining high team standards
- Training, coaching and developing team members
- Delivering outstanding customer service
- Managing rosters, labour costs and productivity
- Monitoring sales and helping drive café performance
- Managing stock, ordering and inventory
- Maintaining food quality, presentation and service standards
- Coordinating café catering orders and customer requirements
- Managing customer feedback and resolving issues professionally
- Ensuring food safety, WHS and company procedures are followed
- Completing daily operational reporting
- Working closely with senior management to continually improve the operation

About You

We're looking for someone who wants to lead, not simply someone who wants a manager's title. You'll be a great fit if you:

- Bring big energy, enthusiasm and a positive attitude
- Have at least 2 years' experience in café, restaurant or hospitality management
- Are confident leading, coaching and developing a team
- Are hands-on and happy to jump in wherever needed
- Understand labour costs, rosters,



stock control and daily operations
- Have strong commercial awareness
- Have excellent communication and organisational skills
- Can manage multiple priorities in a fast-paced environment
- Lead by example and are comfortable holding people accountable
- Are proactive, solutions-focused and not afraid to make decisions
- Care about the small details that make a customer's experience outstanding

Most importantly, you take ownership.

If something isn't working, you don't walk past it. You fix it.

You speak up.

You coach your team.

You find a solution.

And you help make the business better.

About Charlie & Franks

Charlie & Franks is a growing Sydney hospitality business operating premium cafés, corporate catering and large-scale events. We're passionate about quality food, exceptional customer service and creating strong teams.

As we continue to grow, we're looking for people who want to grow with us and play an important role in shaping the future of the business.

This is an opportunity to become a key member of our leadership team and have a genuine impact on the operation.

Ready for your next move?

If you're an experienced hospitality leader looking for a hands-on management role with great hours, variety and genuine career opportunity, we'd love to hear from you. Apply now with your resume and tell us briefly:

1. What hospitality operation are you currently managing?

2. How many people are you responsible for?

3. What makes you a great leader?

If you're ready to lead, take ownership and make a difference, we want to hear from you.

📌 Café Manager | St Leonards | + Super | No Nights
🏢 Charlie u0026 Franks
📍 St Leonards