Job Description

Hays Recruitment Townsville is proud to partner with a community-focused organisation dedicated to empowering the lives of individuals. Are you an experienced Case Manager with a strong background in aged care and Home Care Packages? We are seeking a dedicated professional to support older Australians to remain living independently in their own homes while delivering high-quality, person-centred care.

Your current role

This is an exciting opportunity to join a passionate organisation where you will manage a varied portfolio of clients, coordinate services, oversee care planning, and provide ongoing support to clients and their families.

As a Case Manager, you will be responsible for:

- Conducting comprehensive client assessments and reviews
- Developing and implementing individualised care plans
- Managing Home Care Package budgets and monitoring expenditure
- Assisting with financial data, budget tracking and client statements
- Coordinating service providers and multidisciplinary care teams
- Monitoring client outcomes and adjusting supports as required
- Ensuring compliance with Aged Care Quality Standards and relevant legislation




- Advocating for clients and supporting them to navigate the aged care system

About the Candidate

- Previous experience managing Home Care Packages (essential)
- A strong background working within the aged care sector (essential)
- Demonstrated experience in case management
- Excellent numerical and analytical skills, with the ability to interpret budgets, financial data and client statements
- Strong communication and stakeholder management skills
- Experience working within a client-centred care environment
- High attention to detail and strong organisational skills
- Current Driving Licence
- Current Police Check (or willingness to obtain)
- NDIS Yellow Card

Work Environment

- Permanent full-time position
- Monday to Friday work schedule
- Salary package of $85,000 - $95,000 + Super, dependent on experience
- Supportive and collaborative team environment
- Opportunity to make a meaningful difference in the lives of older Australians
- Career development and ongoing professional support

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📌 Aged Care - Case Manager (Townsville)
🏢 Uworkin
📍 Townsville