Does your career have Roomia to grow?
Want to lead a new facility, build a great team and help bring something new to the Roomia network?

We’re getting ready to open Roomia Self Storage Burwood – a new facility featuring more than 700 self storage units plus over 600 climate-controlled units, including Roomia’s first dedicated wine storage offering.

It’s an exciting first for Roomia and a great opportunity for an experienced, hands‑on manager to help bring the new facility to life.

With ambitious growth plans and a fun, friendly culture, we pride ourselves on our personal approach to helping Australians find the right storage solution.

About Roomia

We'd love to get to know you, but first, here's a little about us.

Roomia is one of Australia’s fastest‑growing independent self storage operators, with over a decade of experience delivering modern, customer‑focused storage facilities.

We’re expanding across Australia and proud to do things differently, with a genuine, helpful and personal approach that extends through our customer experience and our entire company culture.

We offer flexible conditions, above‑award pay and the support of an experienced head office team so you can focus on what matters most: helping people discover how a little extra space can change their life.

About the Role

As Store Manager at our new Burwood facility , you’ll have the unique chance to be part of the store from the beginning – helping establish operations, build local awareness and create the customer experience Roomia is known for.

Burwood will offer traditional self storage alongside a significant climate‑controlled storage offering, including dedicated wine storage.

This is a hands‑on role. You’ll balance customer sales, facility operations, administration and property presentation while taking ownership of overall store performance.

You’ll be supported by an experienced operations and head office team while having the opportunity to shape the culture and success of one of Roomia’s newest locations.





Key Responsibilities include:

Customer Service and Sales

Welcome customers and take the time to understand what they need

Match customers with the right self storage, climate‑controlled or wine storage solution

Convert enquiries into customers through genuine, consultative conversations

Identify and implement opportunities for local business growth

Operations

Manage daily operations, including rental rate reviews and the delinquency process

Conduct regular safety and compliance checks in line with OH&S; requirements

Facility Presentation

Maintain the presentation of the store, units and customer areas to a high standard

Understand operational requirements for systems such as fire alarms, gates, lighting and security

Reporting and Administration

Maintain accurate customer records and storage agreements

Manage store accounts and follow up on overdue payments

Prepare business performance updates and ensure procedures are followed

Leadership & Culture

Lead by example and help create a positive, customer‑first store culture

Support, coach and work closely with the Assistant Store Manager

Contribute ideas and feedback as we establish our first wine storage offering and continue to grow the Roomia network

About You

We’re looking for someone who brings energy, initiative and genuine care for customers.

You’ll ideally have:

Exceptional customer service and communication skills

Experience leading a retail, service, property or customer‑facing operation

Strong organisational, sales and relationship‑building skills

Previous self storage or retail sales management experience highly regarded, but not essential

Why Join Roomia?

Be part of the launch of a new Roomia facility

Help bring Roomia’s first dedicated wine storage offering to market

Join one of Australia’s fastest‑growing independent self storage businesses

Competitive salary, bonus opportunities and incentives

A collaborative, down‑to‑earth and genuinely supportive culture

Thank you for considering a career with Roomia.

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📌 Self Storage Manager (Whitehorse City)
🏢 Storage Investments Australia
📍 Whitehorse City