Join One Global Logistics - Australia's Premier Freight Forwarding Enterprise - Brisbane and Gold Coast

About Us: At One Global Logistics, we're not just another logistics company – we're pioneers in delivering cutting-edge global forwarding & logistics solutions.

As a proudly ISO accredited Australian-owned company, we're dedicated to excellence & industry best practice in executing innovative end-to-end global logistics services and representing some of the world's foremost independent International Forwarding Groups.

Why One Global Logistics? Joining our friendly & family orientated team means becoming part of a market-leading company that values innovation, integrity, and customer-centricity. An ISO accredited business with offices in Brisbane CBD, Gold Coast, Melbourne, Sydney, and Perth, we provide unparalleled opportunities for professional growth and development. At One Global Logistics, you'll work in a dynamic environment where your contributions are recognised and valued.

About the role The Client Services Coordinator is responsible for assisting with office workload coverage across all FCL/LCL/AIR general freight and warehousing related operations. This position is responsible for coordinating orders, managing customs clearance tasks, liaising with carriers and warehouse teams, and providing exceptional end-to-end client support.

Key responsibilities

- Assist in facilitating customs clearance procedures upon cargo arrival into Australia
- Coordinate local deliveries for clients, overseeing warehouse and dispatch administrative duties




- Communicate effectively with outsourced carriers and warehouse teams to ensure efficient freight management
- Manage clients' import and export operations, including account management and customer service
- Drive the company's online client integration process, collaborating with existing and new clients on online initiatives and integration strategies
- Arrange national deliveries for FCL, LCL, and AIR cargo and coordinate availability with transport depots
- Plan and prioritise shipment deliveries in order to achieve milestone requirements and deadlines
- Efficiently manage workflow tasks, including general shipment reporting and communication with clients and key stakeholders across the supply chain
- Complete pricing requests from clients
- Comply with company HSEQ Management System Requirements and Standards

About you

- Previous experience in freight forwarding or logistics coordination preferred
- Familiarity with Cargowise/ICS software.
- Experience in administrative or customer service roles is advantageous
- Strong organisational skills and ability to multitask
- Proficiency in Microsoft Office applications
- Willingness to learn and adapt to new processes and technologies
- Ability to work independently and as part of a team
- Strong communication skills for effective collaboration with Customs and customers
- Attention to detail and accuracy in tasks
- Customer service orientation for client interactions

Most importantly, be a team player, have a positive ‘can do’ attitude and have the ability to work in a very fast paced and dynamic global logistics environment.

📌 Cartage / Customer Service Co-Ordinator (Brisbane)
🏢 One Global Logistics
📍 Brisbane