Senior Property Manager

Port Melbourne, Victoria | Full-Time

Ready to Join a Team You'll Actually Love Being Part Of?

At James Nicolaou Real Estate , we believe great property management is about more than managing properties, it's about building relationships, solving problems, delivering exceptional results and, most importantly, having a great team around you.

We're growing, and we're looking for an experienced Senior Property Manager to join our team in Port Melbourne.

This is an exciting opportunity for a confident, organised and people-focused property professional who is ready to take ownership of a substantial residential portfolio while being part of a fun, energetic and supportive team culture .

If you're looking for a workplace where your experience is genuinely valued, your ideas are heard, your achievements are celebrated and you can enjoy coming to work, we'd love to meet you.

The Role

As Senior Property Manager, you'll take a key leadership role within our property management division, overseeing a diverse residential portfolio and ensuring our clients and tenants receive an exceptional level of service.

You'll have the autonomy to manage your portfolio, combined with the support of a cooperative team that genuinely works together.

Your responsibilities will include:

Overseeing and managing a substantial portfolio of residential properties, ensuring smooth day-to-day operations and compliance with all relevant legislation.

Building and maintaining strong relationships with property owners, tenants, contractors and suppliers.

Handling tenant enquiries, complaints and dispute resolution with professionalism, empathy and confidence.

Conducting routine property inspections and maintaining accurate records of property conditions, maintenance requirements and tenant interactions.

Coordinating maintenance and repairs, obtaining quotes and managing contractors and budgets.

Managing rent collection,



arrears and payment processes with care and professionalism.

Preparing and presenting detailed property management reports to owners, including performance insights and recommendations.

Managing lease agreements, renewals, notices and end-of-lease procedures with meticulous attention to detail.

Ensuring compliance with Victorian residential tenancy legislation, insurance requirements and health and safety standards.

Identifying opportunities to improve systems, processes, property performance and tenant retention.

Providing leadership, guidance and support to other members of the property management team.

What We’re Looking For

We're looking for someone who is experienced, capable and confident, but just as importantly, someone who will add to our culture.

You’ll ideally have:

A minimum of 5 years' experience in residential property management , with proven experience managing a substantial portfolio.

Strong knowledge of Victorian residential tenancy legislation and property management best practices.

Demonstrated leadership experience, including staff supervision, mentoring and performance management.

Exceptional communication and relationship-building skills.

The confidence to deal with challenging situations while remaining calm, professional and solutions-focused.

Strong organisational skills and the ability to manage competing priorities and deadlines.

Experience with property management software and Microsoft Office.

Sound financial understanding, including budgets, rent collection and arrears management.

Your application will include the following questions:

- Which of the following statements best describes your right to work in Australia?
- What's your expected annual base salary?
- How many years' experience do you have as a property manager?
- How much notice are you required to give your current employer?
- Do you have experience in a role which requires relationship management experience?

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📌 Senior Property Manager (Melbourne)
🏢 James Nicolaou Real Estate
📍 Melbourne