Are you a detail-oriented administrator with a knack for organisation and a love for process?
Do you want to be part of a high-performing service team where your work is recognised and valued?
We're on the lookout for a dedicated Experienced Warranty Administrator to join our growing team at Blackburn Kia, Nissan & GWM . This is a rare opportunity to work within one of Australia's leading dealership groups - Autopact - with a clear pathway for career development and long-term stability.
A competitive remuneration package based on experience
Staff discounts on vehicles, finance, and servicing
Access to discounted health insurance and our Employee Assistance Program (EAP)
A supportive and experienced leadership team that values growth and development
Ongoing training opportunities with a focus on skill-building and career progression
Referral bonus opportunities
A friendly, team-oriented culture within a national automotive group
Your responsibilities will include:
Submitting warranty claims for multiple manufacturers
Reconciling claim payments and closing repair orders in the internal system
Keeping the warranty register up to date
Assisting the Service Department with end-to-end warranty claim processing
Our ideal candidate will have:
Strong data entry and computer literacy skills
Excellent verbal and written communication
A problem-solving mindset with the ability to work independently
Experience with ERA (Pentana)
is highly regarded
Previous warranty processing experience is a bonus - but not essential
A sharp eye for detail and a general understanding of vehicles will also be advantageous
Blackburn Kia, Nissan & GWM is part of the Autopact Group , where excellence drives our 29 dealerships along the eastern seaboard, representing 37 of Australia's top vehicle brands.
Our overarching mission echoes through every interaction: For everyone to Drive Away Happy, every time. This commitment isn't just for our customers; it extends to our dedicated employees, trusted suppliers, and everyone connected with our thriving automotive community.
At Autopact Group, diversity is celebrated, and equal opportunities are provided to all. Join us in our commitment to creating a supportive and inclusive workplace where everyone can thrive.
Your application will include the following questions:
- Which of the following statements best describes your right to work in Australia?
- How many years' experience do you have as a Warranty Administrator?
- Do you have data entry experience?
- Do you have a current Australian driver's licence?
Across our 35 dealerships along the eastern seaboard we represent 41 of the top vehicle brands in Australia, covering each of the volume, premium and luxury categories. We offer a range of services, including recent and used vehicle sales, service, parts as well as vehicle finance and insurance.