: Client Partner 2045Location

2045 Level 5 / 355 Spencer Street Melbourne

Reporting to

Head of Business Management

Direct Reports

Senior Business Director & Business Director

Working arrangement - Full time, in office with the ption to work from home 1 day

Level

Senior Management

About the RoleThe Client Partner leads a significant portfolio of Client brands at 2045 including L'Oréal, OpenTable and Bupa, while playing a key role in shaping the next stage of 2045.

This is a senior agency leadership role sitting at the intersection of client partnership, growth, people, commercial performance and agency operations.

You'll be responsible for the health and growth of a significant client portfolio, developing senior client relationships that extend well beyond individual projects. You'll identify opportunities before they become briefs, open doors for new business and help turn strong relationships into long-term commercial partnerships.

But the role goes beyond clients.

As a Client Partner, you'll help build the agency itself, nurturing and developing our people, strengthening the way we work, improving commercial discipline and working alongside the leadership team to make smart decisions about growth, resourcing, investment and performance.

You'll move comfortably between a CEO conversation, a client growth opportunity, a pitch, a team development discussion and a financial forecast. You'll know when to challenge, when to coach, when to make the call and when to create space for others to step up.

You'll create momentum where others create complexity, turning ambition into opportunity, opportunity into growth and talented people into future agency leaders.

2045 is not a traditional agency. We move fast, embrace new technology, and believe creativity should drive business outcomes. We're looking for someone who is commercially sharp, entrepreneurial, culturally aware, generous with their leadership and excited about building what's next.

Key ResponsibilitiesClient Leadership

- Own senior relationships across the portfolio and build strong connections with key client decision-makers.
- Understand our clients’ businesses, pressures and ambitions beyond the immediate brief.
- Maintain consistently high client satisfaction and address issues before they become problems.
- Identify opportunities to deepen relationships and expand 2045’s remit.
- Lead senior conversations across planning, performance, scope and growth.
- Give clients confidence in the team and clarity on who owns their business.

Commercial Leadership

- Own revenue, margin, forecasting and pipeline performance across the portfolio.
- Improve profitability through better scoping, pricing, resourcing and commercial decision-making.
- Work with Business Management and Production to identify commercial risk early.
- Build client growth plans with clear opportunities, actions and ownership.
- Balance ambitious client outcomes with healthy agency commercials.

Business Management Leadership

- Lead and develop the SBDs, BDs and BMs within the portfolio.
- Set clear expectations around client ownership, strategic quality, commercial performance and accountability.




- Coach the team and create opportunities for people to step up.
- Raise standards across briefing, client communication, relationship management and commercial management.
- Build practical training and development across the Business Management team.
- Support recruitment and succession planning as the department grows.

Strategic & Creative Leadership

- Turn client business problems into clear, useful briefs for Strategy and Creative.
- Challenge briefs that aren’t ready to enter the agency.
- Bring a strong point of view to the work and help clients make better decisions.
- Give teams the context, clarity and access they need to produce great work.
- Help protect ambitious ideas through the client and commercial process.

Agency Operations

- Work with the Head of Business Management, Operations and agency leadership to improve how Business Management operates.
- Strengthen forecasting, portfolio planning and commercial governance.
- Establish clearer account structures, responsibilities and ways of working.
- Identify where the process is creating friction and help fix it.
- Bring experience and perspective that helps 2045 operate at a higher standard as we grow.

Agency Growth

- Identify and convert organic growth opportunities across the existing portfolio.
- Build relationships with prospective clients and senior decision-makers.
- Create opportunities for direct agency appointments through relationships and reputation.
- Play a senior role in credentials, chemistry meetings, pitches and major new-business opportunities.
- Help grow 2045’s reputation and relationships with senior marketers.

Agency Leadership & Culture

- Act as a visible senior leader within 2045.
- Contribute to agency planning and decision-making, bringing a client, people and commercial lens.
- Support the leadership team on recruitment, development, retention and succession across Business Management.
- Set the tone through how you lead: calm under pressure, accountable when things go wrong, generous with your experience and committed to raising the standard.
- Help build an agency talented people want to join, grow in and stay with.

About You
- Extensive experience leading major brands and significant client relationships within a creative or integrated agency environment.
- Proven ability to operate as a senior client partner, building strong relationships with C-suite and senior decision-makers.
- Strong track record of growing existing clients, opening new opportunities and converting prospects into meaningful agency relationships.
- Commercially sharp, with strong command of revenue, forecasting, profitability, margin, scope and resourcing.




- Understands how agencies make money and is comfortable being accountable for the financial performance of a significant portfolio.
- Proven experience leading and developing senior and emerging talent, creating clarity, giving meaningful feedback and helping people step up.
- Builds trust through action, judgement and follow-through.
- Spots opportunities, solves problems and takes ownership without waiting for direction.
- Thinks beyond their own portfolio and contributes to the performance, direction and growth of the broader agency.
- Strong operator who can identify where structures, processes or ways of working need to improve and turn that into action.
- Excellent communicator with strong presentation, influencing and negotiation skills.
- Comfortable making decisions and providing direction in a fast-moving environment.
- Commercially ambitious without losing sight of the quality of the work or the people creating it.
- Obsessed with where culture, creativity and technology are heading.
- Collaborative, low-ego, curious and always looking for a better way.

Why Join Us?You'll lead a portfolio of blue-chip global brands including L'Oréal, OpenTable and Bupa, working directly with ambitious senior marketers who want an agency that will push their business and the work forward. The creative ambition is equally high. We want to make work that gets noticed, moves our clients' businesses and competes with the best work coming out of this market.

You'll have a meaningful role in where 2045 goes next: developing our people, growing major client partnerships, opening new doors and helping shape how the agency operates as we scale.

You'll have the autonomy to make things happen, a talented team around you and the opportunity to help build one of Australia's most ambitious independent agencies.

2045 VALUES1. We Know What’s Next.Our job is to stay immersed in what people are watching, swiping, wearing, sharing, and feeling - because clients pay us to know their audience better than they do. Our cultural fluency is what gives us good taste. It tells us what matters, what’s over, and what’s about to land. We know what’s next.

- We Make It Happen.We don’t wait for permission or perfect conditions.

We learn fast, experiment hard, and use every current tool that gives us an edge. Being entrepreneurial means moving first, thinking smarter, and delivering faster. We make it happen.
- We Go Beyond The Beyond.Anyone can go beyond expectations.

We go further - beyond what the client asked for, beyond what competitors can deliver, beyond what we thought we could do yesterday. That’s where 2045 lives. We go beyond the beyond.

We know what’s next. We make it happen. We go beyond the beyond.

These are the 2045 values.

ABOUT 2045“I set the date for the Singularity ... as 2045.” — Ray Kurzweil

2045 is named for that moment - when human and machine intelligence merge, and creativity expands through both evolution and destruction. It’s inevitable, and it’s terrifying in all the right ways.

At 2045, we use our Headless AI stack to extend our creative will. But that only matters if the will itself is world-class, and that’s who our clients get when they work with us.

📌 Client Partner (Melbourne)
🏢 2045 Agency
📍 Melbourne