Join Our Growing Team – Telemarketing Team Leader / Manager

We're looking for an experienced and motivated Telemarketing Team Leader / Manager to join our growing financial services and wealth creation business in Broadbeach.

This is a hands-on leadership role working closely with a small, boutique telemarketing team. You'll be responsible for helping the team perform at their best, maintaining lead quality, driving results and creating a positive, high-performing team environment.

What You'll Be Doing

- Lead, motivate and support a small telemarketing team
- Monitor team performance, results and conversion rates
- Coach team members to improve their communication and performance
- Help manage daily call activity and lead flow
- Identify areas for improvement and implement better processes
- Assist with training and onboarding new team members
- Lead by example and maintain a positive team culture

What We're Looking For

- Previous experience in telemarketing and outbound calling




- Previous team leadership or management experience preferred
- Solid communication and people-management skills
- Confident, motivated and results-driven
- Ability to coach and bring the best out of a team
- Strong organisational skills and attention to detail
- A positive attitude and willingness to get hands-on

What We Offer

- Competitive remuneration - negotiable based on experience
- Work with a small, close-knit boutique team
- Monday to Friday - no weekends
- 4pm finishes
- Beachfront office in the heart of Broadbeach
- Supportive and energetic working environment
- Prospect to help shape and grow the telemarketing team

If you're an experienced telemarketer or team leader looking for a role where you can take ownership, lead a team and make a real impact, we'd love to hear from you.

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📌 Telemarketing Team Leader / Manager (City of Gold Coast)
🏢 Recognized
📍 City of Gold Coast